For any questions, please contact us at TrueTalkAI.Support@gmail.com
1. How does TrueTalkAI generate my coaching feedback?
When you describe a communication challenge and go through a mock conversation in the app, that content is securely sent to our AI provider (OpenAI) for analysis. The AI reviews your input and generates personalized coaching feedback to help you improve. Your data is not used to train OpenAI's base models.
2. Is my conversation data private and secure?
Yes. Your account details and conversation history are stored using Google Cloud services (Firestore) and encrypted at rest and in transit. We don't sell your personal information, and we only share anonymized, aggregated data for research or product improvement — never in a way that identifies you individually.
3. Can I delete my data or my account?
Absolutely. You can delete your account at any time by going to My Account → Delete Account within the app. This removes your profile, coaching history, and related data. You can also email TrueTalkAI.Support@gmail.com if you need help with deletion or have questions about residual data — we may ask for identity verification first, to protect your privacy.
4. Is TrueTalkAI a substitute for therapy or professional advice?
No. TrueTalkAI is an AI-powered communication coach designed to offer educational, automated guidance to help you practice and improve everyday conversations. It is not therapy, crisis counseling, or medical, legal, or financial advice. If you're facing a serious personal or mental health concern, please reach out to a licensed professional.