TrueTalkAI – Privacy Policy
Last Updated: August 2026
This Privacy Policy explains how TrueTalkAI (“TrueTalkAI,” “we,” “us,” or “our”) collects, uses, and protects your information when you use the TrueTalkAI mobile application (“App”).
By creating an account or using the App, you agree to this Policy. If you do not agree, please do not use the App.
For questions, contact TrueTalkAI.Support@gmail.com.
Information We Collect
We collect the following categories of information:
1.1 Information You Provide
• Account details – name, email address, gender, date of birth, marital status, and occupation. • Conversation inputs – messages you type or dictate using the App’s speech-to-text feature. Speech is converted to text on your device; we do not retain raw audio recordings as separate files. Conversation text and coaching feedback may be stored with your account to provide history and coaching features. • Profile photo – if you choose to upload one from your device photo library.
1.2 Information Collected Automatically
• Device and technical data – device model, operating system version, and diagnostic information needed to operate and troubleshoot the App. • Usage data – session activity and in-app interactions needed to provide coaching features and improve reliability. • Authentication and cloud services – Firebase Authentication and Cloud Firestore (Google) are used to sign you in and store account and coaching data. We do not use Firebase Analytics for advertising or tracking in the App.
How We Use Information
We use your data to:
Provide, personalize, and maintain the TrueTalkAI service.
Analyze communication inputs and generate AI-based feedback.
Improve our AI models and user experience (using only anonymized data).
Troubleshoot technical issues and ensure App security.
Send account-related and promotional emails (where permitted).
Comply with legal obligations and enforce our Terms of Service.
Legal Bases for Processing (GDPR Readiness)
For users in the EU, UK, or future international regions, we rely on these legal bases:
• Contractual necessity – to provide the App and coaching services you request. • Legitimate interest – to analyze usage data and improve the App. • Consent – for optional features like marketing emails or local reminder notifications. • Legal obligation – to comply with laws and regulations.
Data Storage and Retention
• Account and coaching data are stored using Google Cloud services (including Firestore and related Google Cloud tooling such as BigQuery for operational analytics) and are encrypted at rest and in transit where supported by those services. • Google Cloud may replicate data across global data centers for redundancy. • Profile data, coaching history, and related feedback are retained until you delete your account or request removal. • The App uses on-device speech recognition for dictation; we do not keep a separate raw audio recording file after transcription.
Data Sharing and Third-Party Processing
We share data only as needed to deliver the service:
• OpenAI API – for AI analysis; data is not used to train base models. However, AI providers may update their privacy terms, and we recommend reviewing them periodically. • Firebase and Google Cloud – for authentication, database hosting, and security. • Speech recognition – processed on your device; audio used for dictation does not leave your phone as a stored recording file. • Legal compliance – if required to respond to lawful requests or protect our rights.
We do not sell personal information. We may share aggregated and anonymized data with partners for research or statistical purposes; no individual user can be identified.
Marketing and Notifications
• We may send emails about new features or offers. You can opt out via email at TrueTalkAI.Support@gmail.com. • The App may use local notifications to remind and motivate you; you can disable these in the App (My Account) or your device settings.
Your Rights
Depending on your location, you may have the right to:
• Access the information we hold about you. • Request correction or deletion of your data. • Withdraw consent for marketing communications. • Request data portability (for example, share/export individual coaching summaries). • File a complaint with a data protection authority if you believe your rights have been violated.
To delete your account and associated App data, use Delete Account in My Account within the App. You may also email TrueTalkAI.Support@gmail.com for help with deletion or residual server-side questions. We may require identity verification before processing email requests.
Children’s Privacy
TrueTalkAI is not for children under 13. We do not knowingly collect data from anyone under 13. If we discover such data, we will delete it immediately and terminate the account.
Security
We protect data through industry-standard encryption and access controls. While we currently do not use two-factor authentication or admin-only policies, we continuously review security measures to improve protection. If a data breach occurs, we will notify affected users by email without undue delay.
International Data Transfers
As a U.S.-based company using global cloud infrastructure, your information may be processed outside your country of residence. We ensure adequate protections through Google Cloud’s and OpenAI’s data-transfer mechanisms (e.g., Standard Contractual Clauses under GDPR).
Changes to This Privacy Policy
We may update this Privacy Policy periodically. If we make material changes, we will notify you by email or through the App. The latest version will always be available in the App and on our public Privacy Policy page.
Contact Us
For questions or privacy-related requests, contact: TrueTalkAI Email: TrueTalkAI.Support@gmail.com Registered in Utah, United States
Acknowledgment
By using TrueTalkAI, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.