1 to 1 Dialogue Conversation

Having a conversation with somebody is a great way to engage with tensions, but it’s not always an easy thing to do and having a conversation in the wrong way might even make things worse!

We have created this guide that gives lots of detail and suggests a particular format you could use, as well as links to further reading and techniques.

‘Soft skills’ like willingness to listen, humility, empathy and kindness are key ingredients for any such conversation, but even with these qualities, where tensions exist, success is not guaranteed. Following a particular, pre-agreed format can be supportive in helping you to navigate these tricky ‘conflict conversations’.

In this Toolkit of Deep Collaboration practices (also a fantastic resource), you can find a brief, less detailed explanation of a similar process it calls a ‘mutual understanding conversation’.