Tracey Horsfall - Owner & Principal 

Mob: 0437 850 135

Leading the charge at 'Totally Rentals' is Tracey Horsfall, a highly experienced and knowledgeable business leader dedicated to delivering exceptional results in Gold Coast, Sunshine Coast, and Brisbane.

Demonstrating exceptional leadership and industry knowledge, Tracey Horsfall boasts a 20+ year tenure in real estate and has helmed her own enterprise, previously named Totally Rentals Bundaberg, solidifying her reputation as a trusted professional and brand in the field.

Tracey's professional edge in Property Management is derived from her extensive local knowledge and years of experience. Her dedication to the job is rooted in a deep passion, resulting in an unparalleled work ethic that ensures her clients receive top-notch service.

She is consistently delivering exceptional outcomes, Tracey, a committed and professional Property Manager, Property Investor, and Business Owner, will continue to surpass her clients' expectations and needs.

Her commitment to integrity and transparency has earned her a reputation as a trusted business leader, allowing her to expand her operations from the Gold  Coast to Brisbane and the Sunshine Coast.

Superior Property Management is not about expensive fees, Tracey said. It is about having a skilled property manager who is guided by values, ethics, morals, respect, and self-worth, and is dedicated to providing excellent service to you.

Call Tracey Horsfall today to get the best outcome for your investment property.

☎️ 0437 850 135

Tracey’s Mission and Tracey’s Commitment to You!

“I’m committed to changing the way property management is done”.

“I’m committed to doing property management the right way.”

Jess - Assistant to Tracey Horsfall 

Ph: 07 5510 9100

Meet Jess - Tracey Horsfall's Trusted Assistant

Jess joined our team in...this year and demonstrated the necessary skills to excel as an Assistant to the Owner & Principal of Totally Rentals.

Jess has a deep understanding of the property management industry and is aware that personalised service and attention to detail are crucial factors that set property managers apart. She approaches each appointment with excitement and dedication.

Jess, said. “I am committed to delivering exceptional results to each client, and my attention to detail and perfectionism are core components of my work ethic”.

We are all delighted to work with Jess, who sets the standard for integrity, honesty, and professional practice in property management and leads the best Property Management Business on the Gold Coast, Brisbane and Sunshine Coast.

Jess was born and raised in the countryside, but she has made Gold Coast her home for the past 8 years. She takes pleasure in engaging in physical activity, visiting the beach, being surrounded by nature, and spending time with her daughter Pia.

Madeline - Administrator 

Ph: 07 5510 9100

Introducing Madeline, A Highly Skilled Professional with Extensive Experience In Her Field.

As a young mother of two with experience in real estate and a love for interior design, Madeline is committed to providing professional and organised services that exceed our clients' expectations while bringing their design dreams to life.

Originally from Germany, her journey has taken her across the globe, allowing her to experience diverse cultures and environments before finding home with her husband and kids on the Gold Coast in 2022.

Madeline is experienced in Procurement & Contract Management with extensive exposure to the Property and Retail industry, adept in Customer Experience Management, Retail Marketing, Change Management, and Business Support.

A strategic and commercial thinker with 7+ years of local and international experience in the property sector, she is dedicated to creating innovative and sustainable solutions that bridge physical, digital, and sustainable platforms across multiple key departments.

Her analytical skills, procurement experience, and Real Estate Management degree in Economics collectively enable her to deliver exceptional service and go the extra mile with confidence.

In her spare time, Madeline relishes the opportunity to explore new destinations with her family, prioritize fitness through exercise, and partake in DIY home renovation endeavours.