Support

Have a question or running into an issue? We're here to help.

Frequently Asked Questions

• Why isn't Stark showing my steps?

  • Stark reads your step data from Apple Health. Make sure you've granted Health permission by going to Settings > Health > Data Access & Devices > Stark, and enabling Steps.

• My step count looks wrong or outdated.

  • Pull down to refresh on the home screen. If the issue persists, make sure your iPhone's motion sensor is enabled under Settings > Privacy & Security > Motion & Fitness.

• How do I add the Stark widget to my home screen?

  • Long press your home screen, tap the + icon, search for "Stark", and select your preferred widget size.

• How do I set a custom step goal?

  • Custom goals are available with Stark Pro. Upgrade via Settings > Upgrade to Pro, then go to Settings > Step Goal to enter your target.

• How do I restore my Pro subscription?

  • Open Stark, go to Settings, and tap Restore Purchases. Make sure you're signed in to the same Apple ID used for the original purchase.

• How do I cancel my subscription?

  • Open Settings on your iPhone > Apple ID > Subscriptions, then select Stark Pro and tap Cancel.
    
    

Contact Us

Can't find what you're looking for? Reach out and we'll get back to you as soon as possible.

Email: tofumobileapps@gmail.com