Dear Thrillmaker, 

Hope this online course finds you well. Welcome to Email Basics! This online course gives useful tips and tricks on how to write an email deemed essential in our daily jobs. 

Project objectives aims to:

• Know what guidelines to apply in E-Correspondence

• Know why email etiquette is necessary in the corporate setting

• Know how to answer emails effectively. 

E-mail lacks vocal inflection, gestures, and a shared environment, your correspondents may have difficulty telling if you are serious or kidding, happy or sad, frustrated or euphoric. Hence, it is important that we learn how to lay out our words, approach questions, and confidently answer them.