Payment terms
Termly/annual packages and bulk buys are invoiced upfront for the agreed period and non refundable*.
Curriculum projects and CPD days are normally 50% on booking (non refundable deposit), 50% on completion, with payment due within 30 days of invoice.
1:1 tutoring and coaching sessions are payable in advance.
I am not currently VAT-registered, so no VAT is charged on fees. If this changes in future, all prices will be clearly marked ex VAT and inc VAT.
*sessions may be rescheduled if necessary, if there are extenuating circumstances on either side. If I am unable to provide the service promised and a reschedule is not possible, you will be refunded the cost of the number of sessions missed at the rate matching the package originally booked.