Welcome to the official support page for Measuring Tape + Ruler App. Here you’ll find answers to common questions, troubleshooting help, and guidance on how to use the app effectively. If you still need assistance, you can reach out anytime through the contact options inside the app.

Measuring Tape + Ruler App turns your device into a complete digital measurement toolkit. Using AR (Augmented Reality) scanning, the app lets you measure:

• Object sizes
  
  

• Room layouts
  
  

• Distances
  
  

• Heights
  
  

• Volumes
  
  

• Angles
  
  

• Walls & surfaces
  
  

• Small items with the built-in ruler
  
  

• Shapes with stencils
  
  

• Directions with a compass
  
  

• Leveling using the level tool
  
  

Just open the app, scan your environment with the camera, select a measurement type, and set your start/end points.

⚙️ Common Troubleshooting

1. Measurements look inaccurate

Try the following:

• Ensure the area is well-lit.
  
  

• Move the phone slowly during scanning.
  
  

• Keep the object within the camera frame.
  
  

• Calibrate the app by scanning the floor or a flat surface first.
  
  

2. AR scanning not detecting surfaces

• Point the camera toward the floor or a table for a few seconds.
  
  

• Clean the camera lens.
  
  

• Avoid shiny, reflective, or dark surfaces.
  
  

• Make sure your device supports AR functionality.
  
  

3. App cannot save measurements

• Check your storage permissions.
  
  

• Ensure enough free space is available.
  
  

• Restart the app and try again.
  
  

4. App crashes or freezes

• Close other apps running in the background.
  
  

• Restart your device.
  
  

• Update the app to the latest version.
  
  

❓ Frequently Asked Questions (FAQs)

Q1: Do I need internet to use the Measuring Tape + Ruler App?

No. All AR measurements work offline. The Internet is only required for updates or sharing your results.

Q2: Why is my measurement slightly different from a physical tape measure?

Small variations may occur due to:

• Poor lighting
  
  

• Incorrect surface detection
  
  

• Moving the device too fast
  
  

• Scanning reflective or uneven surfaces
  For best accuracy, scan slowly and ensure proper lighting.
  
  

Q3: Can I measure height or distance without touching the object?

Yes. The app uses AR tracking, so simply point your camera and set start/end points.

Q4: How can I measure volume?

Select Volume Measurement, scan the object, mark the edges, and the app will calculate the box/cuboid volume automatically.

Q5: Where are my saved measurements stored?

All results are saved in the History section inside the app. You can revisit, rename, or share them anytime.

Q6: Does the app support both light and dark modes?

Yes. Switch between light and dark modes from the app settings for better visibility.

Q7: Can I measure shapes like circles or rectangles?

Yes, use the Stencils feature to measure preset shapes including circles, ovals, diamonds, triangles, cylinders, and rectangles.

Q8: Why is the app asking for camera permission?

Camera access is required for AR scanning and capturing surface points.

Q9: How do I use the built-in ruler?

Place the object on a flat surface, open the Ruler tool, and align it on the screen for instant size measurement

Q10: How accurate is AR measurement?

AR technology is highly accurate but depends on:

• Device hardware
  
  

• Lighting
  
  

• Surface clarity
  
  

• User scanning stability
  
  

Following the recommended scanning steps improves precision.

📩 Need More Help?

If you need additional support, contact our team directly through email technestservicesios@gmail.com.

We’re always happy to assist you!