Gao, X. S., Choudhary, V. (2026). An Alternative Model of Brand Loyalty. Information Systems Research. https://pubsonline.informs.org/doi/abs/10.1287/isre.2022.0278
Zhao, Y., Gao, X. S., & Paas, L. (2026). Chatbot-Administered Surveys in Marketing: A Literature Review. International Journal of Market Research.
Zhang, X., Wang, X., & Gao, X. S. (2025). An Empirical Exploration of the Antecedents to Consumer Acceptance of Refurbished Digital Products. Information Technology and Management.
Gao, X. S., Currim, I. S., & Dewan, S. (2022). Validation of the information processing theory of consumer choice: evidence from travel search engine clickstream data. European Journal of Marketing.
2022 WISE Best Paper Nominee