My instructional design process is a collaborative and iterative approach, grounded in established methodologies. It begins with a thorough needs analysis, conducted in partnership with stakeholders, subject matter experts (SMEs), and colleagues, to clearly define business goals and the overall vision for the training program. This analysis informs the development of a detailed content map, which is then reviewed and validated by stakeholders and SMEs. Following this, I create a comprehensive design document and storyboard, serving as the blueprint for module development. I leverage the ADDIE model (Analyze, Develop, Design, Implement, Evaluate) to guide the development process, ensuring that the final product will be evaluated for effectiveness and iteratively improved. For projects requiring expedited timelines, I employ the SAM (Successive Approximation Model) approach. This method allows for quick development of prototypes, opportunities to incorporate iterative feedback, and the delivery of a tested and refined product ready for deployment.
This course reveiws ways restaurant staff can identify and support customers who are having a severe allergic reaction and identify actions they can take to enusre the customer receives the support needed. Interactions include a review of symptoms, indications that 911 needs to be called and a review of the Maryland Good Samaratin Law. A review of when and how to inject an epi pen is also a part of this course.
This course reviews strategies pharmacy staff can implement in order to decrease customer wait time in a pharmacy. An ongoing scenario illustrates how staff can analyze the problem and work together to implement strategies to support the business goal.