🆘 SnapCal – Support Page

Welcome to the official support page for SnapCal, your AI-powered calorie tracker app.
If you need help, have questions, or want to report an issue — you're in the right place!

📬 Contact Us

Support Email: sureshbhaikhunt79@gmail.com
Developer: Sureshbhai Khunt
Response Time: Within 1–2 business days

📩 To get faster support, please include your device model, iOS version, and a brief description of the issue in your email.

❓ Frequently Asked Questions (FAQs)

1. How does SnapCal track calories?

SnapCal uses AI technology (Google Gemini) to analyze food photos or text input and estimate calorie counts. Simply take a photo of your meal or type in what you ate, and the app will do the rest.

2. How do I log a meal?

1. Open the app

2. Tap the "+" button on the home screen

3. Take a photo of your food or enter the meal name manually

4. Confirm the AI suggestion or edit the calorie count

5. Tap Save

3. The AI is giving incorrect calorie counts. What should I do?

• Make sure the photo is clear and well-lit

• Try entering the food name manually for better accuracy

• You can always edit the calorie count manually after the AI suggestion

If the problem persists, email us at sureshbhaikhunt79@gmail.com

4. The app is crashing or not working properly. What do I do?

Try the following steps:

1. Force close the app and reopen it

2. Restart your device

3. Make sure your iOS is up to date

4. Reinstall the app from the App Store

If none of these work, please contact us at sureshbhaikhunt79@gmail.com with details about the issue.

5. How do I give the app permission to use my camera?

1. Go to Settings on your iPhone

2. Scroll down and tap SnapCal

3. Enable Camera and Photos permissions

6. Is my data safe?

Yes. SnapCal only shares data with Google Gemini when you actively use AI features, and the data is not stored indefinitely. For full details, see our Privacy Policy.

7. Who can use SnapCal?

SnapCal is designed for everyone — whether you're tracking calories for fitness, managing your diet, or simply staying mindful of what you eat. Anyone can use SnapCal to build healthier eating habits.

8. How do I update the app?

1. Open the App Store

2. Tap your profile icon (top right)

3. Scroll to SnapCal and tap Update if available

🐛 Report a Bug

Found a bug? We'd love to fix it! Please email us at sureshbhaikhunt79@gmail.com with:

• Subject: Bug Report – SnapCal

• Your device model (e.g. iPhone 14)

• Your iOS version (e.g. iOS 17.4)

• App version (found in Settings > About)

• A description of the bug and steps to reproduce it

• Screenshots if possible

💡 Feature Requests

Have an idea to make SnapCal better? We'd love to hear it!
Email us at sureshbhaikhunt79@gmail.com with the subject:
Feature Request – SnapCal

🔗 Useful Links

• Privacy Policy

• Google Privacy Policy

Last updated: April 2026 · SnapCal is developed by Sureshbhai Khunt