Welcome to our Knowledge Base!
Welcome to our Knowledge Base!
Embedded Files
Updated Troubleshooting Cheat Sheet
How to transfer a Chat to a Supervisor
Final ZD 3-31-2023.pdfVideos-Using Catalyst & CGM to locate a Customer's Account & Account Authentication
Tutorial-Using Catalyst & CGM to locate a Customer's Account.mp4Tutorial- Account Authentication.mp4How to transfer a call to the supervisor!!
Supervisor calls.pptxHow to use the SharePoint!
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