Information Technology
Information Technology
Class IX
One of the economic sectors with the quickest growth rates worldwide is information technology (IT), which aims to make it easier for information to flow at different levels and in the desired patterns. The information technology enabled services (ITeS) industry has not only altered how the world perceives our nation but has also significantly boosted the Indian economy.
Introduction to IT ITeS Industry Class 9 Notes
Information Technology
IT refers to the creation, management, sharing, and exchange of information. IT includes all forms of information technology, such as computer hardware and software used for information creation, storage, and transfer.
IT has many advantages for a business, including increasing the number of potential customers it can reach, establishing business relationships with those customers, streamlining operations, cutting costs, increasing efficiency, maximising profit, minimising waste, improving customer service, fostering better relationships with important partners, and letting customers better direct the company’s operations.
Introduction to IT ITeS Industry Class 9 Notes
Information Technology enabled Services (ITeS)
ITeS, also known as web-enabled services or remote services, refers to the entire operation that makes use of information technology to boost an organization’s productivity.
These services offer a wide variety of career options, including positions in call centres, payroll, optimization management, revenue claims processing, medical billing, coding, and transcription, legal databases, back office operations, content development, GIS (geographical information system), web services, and Human Resource (HR) services, among other areas of business.
BPO services
The term “business process outsourcing” (BPO) refers to using an outside service provider to carry out corporate activities. BPO falls under IT services as well because IT is a highly valuable tool for enhancing business performance.
Introduction to IT ITeS Industry Class 9 Notes
Some of the BPO services are as follows:
(a) Financial and Accounting Services
(b) Taxation and Insurance Services
(c) E-Publishing and Web Promotion
(d) Legal Services and Content Writing
(e) Multimedia and Design Services
(f) Document Management Services
(g) Software Testing Services
(h) Health Care Services
Introduction to IT ITeS Industry Class 9 Notes
BPM industry in India
India’s growth has been driven by the business process management (BPM) sector of the IT sector. The development of the IT BPM business has given India a variety of economic and social benefits, including job creation, income growth, and export promotion, in addition to helping to boost the GDP and exports of the nation.
BPO Service Industry is doing exceptionally well in India because of the following advantages:
(a) BPO service providers in India invest in hi-tech hardware and software to deliver the best of services. They follow quality checks to ensure error free and exceptional service.
(b) Government of India is encouraging the BPO Industry in India by providing necessary infrastructure and logistical support.
(c) BPO Industry in India is highly developed and capable of delivering numerous types of BPO services in exceptional quality.
Introduction to IT ITeS Industry Class 9 Notes
Structure of the IT-BPM industry
The organisations within the IT-BPM industry are categorised along the following parameters:
Sector the organisation is serving
Type as well as range of offering the organisation provides
Geographic spread of operations
Revenues and size of operations
Multinational Corporations (MNCs) – MNCs have their corporate headquarters outside of India yet conduct business there as well as in other countries. They provide services to outside customers (domestic and/or international).
ISPs (Indian Service Providers) – ISPs began operating in India. The majority of these organisations are headquartered in India and have offices all over the world. There are some businesses that have concentrated on supplying exclusively Indian customers, although the majority have both domestic and international clientele.
Global In-House Centers (GIC) – GIC organisations do not provide services to outside clients; instead, they only meet the demands of their parent firm.
Introduction to IT ITeS Industry Class 9 Notes
IT and ITeS Industry Class 9 Notes
IT applications
Business, banking, insurance, education, marketing, healthcare, engineering design, the military, communication, animation, research, agriculture, and government are just a few of the application fields.
IT in home computing
Using a personal computer (PC) at home allows people to work from home, take care of family finances, play games, browse the web, send e-mail, make music, and engage in a variety of other activities.
IT in everyday life
We use washing machines, microwaves, and a variety of other goods with embedded software every day. A computer allows us to keep track of all of our vital work, schedules for appointments, and contact information.
IT in library
Many libraries today use computers. A barcode is attached to each book. This makes it simpler for the library to keep track of the books it has and whether a particular book is available.
IT at workplace
Computers and computer programmes are utilised in the workplace setting to improve office productivity. Modern company is dependent on the Internet and Office software.
IT in education
For teaching, learning, and assessment in education, computers and information technology are widely used. To create and transmit information to learners in a variety of formats, including still images, audio, video, and animation, software and hardware technology is used.
(a) ICT in the classroom
There are many ways in which the ICT is used for education in the classroom, such as
e-learning classrooms;
smart-board presentations;
videos on experiments;
creation of images and video;
desktop publishing of magazines, letters and documents;
educational games;
learning using the CD-ROM media; and gathering educational information on the Internet.
(b) Education — anywhere anytime
Through the website www.epathshala.nic.in or a mobile app, each student in India has access to the NCERT textbook online. In addition to this, you can access educational materials on any topic through a wide range of websites and mobile apps.
To use WBT, you can also get in touch with an instructor or trainer online (Web-based Training). By reaching the unreached, education has therefore spread to remote regions.
(c) Teaching aids and media
ICT is used mostly as a teaching aid in schools to
use pictures, animations and audio-visuals to explain subjects that are difficult to explain.
make the lessons interesting using presentations.
organise lessons using the computer.
obtain the information relevant to the subjects.
(d) Learning Management System (LMS)
On the official website, a student or teacher can register for access to the LMS and many of the features offered by the LMS. Using LMS can benefit the student because it can be utilised to
learn lessons anytime and anywhere.
submit queries, getting replies and submit comments through forums.
participate in the co-curricular activities via video.
monitor the progress of their children (by parents).
IT in entertainment
A significant source of entertainment is the internet.
Using computers, one may download and watch movies, play games, talk, use multimedia, and add visual and aural effects.
IT in communication
Images, speeches, and messages are all forms of communication. Computers are used for video conferencing, email, chat, FTP, and other tasks.
IT in business
In commercial environments, computers are utilised for stock management, payroll computation, budgeting, sales analysis, and financial forecasting. E-commerce refers to the numerous business transactions that take place online.
Marketing, customer visits, product browsing, shopping basket checkout, tax and shopping, receipt generation, and order processing are all made easier by IT.
IT in science and engineering
Computer-aided design (CAD) or computer-aided manufacturing (CAM) software are used by scientists and engineers for drawing, designing, simulating, and testing the designs. Scientists and engineers also use computers for completing difficult scientific computations. Computers are used to store a lot of information, carry out intricate calculations, and visualise three-dimensional objects.
IT in banking
Computers play a crucial role in today’s banking system. A bank now conducts all of its business online. Computers keep track of the data and transactions related to the customer. The Internet is used for online transactions such as recurring deposits (e-RD), fixed deposits (e-FD), and money transfers (NEFT, RTGS) from one account to another.
IT in insurance
Insurance companies use computer databases to keep all records current. In insurance firms, procedures for policy continuance, starting date, next instalment date, maturity date, interest payable, survival benefits, and bonus are declared using computers.
IT in marketing
Computers are used in marketing to advertise items. By utilising the arts and graphics capabilities, it is possible to produce engaging commercials for a variety of products in order to fulfil the selling objective.
IT in health care
ICT is applied in the health industry in a variety of ways. The hospital management system is used to keep track of and manage patient records as well as different administrative tasks.
The ECG, EEG, ultrasound, and CT scan are all performed using computerised equipment. During complicated surgery, a number of measuring tools and surgical supplies are utilised to keep an eye on the health of the patients.
(a) Use of ICT in diagnosis
Various high-tech machines are used in the diagnosis and treatment of critical diseases.
Computerised Axial Tomography Machine (CAT)
This device allows for the creation of three-dimensional (3D) images of various bodily components. The diagnosis of diseases can be aided by these photos.
MRI (Magnetic Resonance Imaging Machine)
Strong magnetic fields and radio waves are utilised in MRI equipment to provide a computerised image of the body’s internal organs. The use of digital images in the diagnosis and treatment of diseases is particularly beneficial.
Electrocardiogram (ECG) Machine
The heartbeat is tracked using an ECG equipment. Electrical impulses are generated while the heart pumps blood to various bodily parts. The electrical impulses are recorded by this device, which displays them as a graph.
Cardiac Screening Machine
This device shows the anatomy and physiology of the heart as well as the beating of the heart. This device may diagnose heart conditions, such as vein thinning, and then suggest a course of treatment.
EEG (Electro – encephalography) Machine
The brain’s activity are captured by this device. The brain’s electrical impulses are picked up by the tiny electrical probes attached to the head, which then display them on a computer screen.
Blood Sugar Testing Machine
This tool analyses a blood sample and calculates the blood glucose level.
Blood Pressure Measuring Machine
A person’s blood pressure can be measured with this wristband-style gadget whether they are at rest or engaged in physical activity.
Introduction to IT ITeS Industry Class 9 Notes
IT in the government and public service
Digital India and e-governance initiative of Government of India are best examples of IT in the government sectors. E-governance is the use of ICT applications by government and non-governmental organizations (NGOs) as well as international government agencies to communicate and offer a range of services to the public. There are numerous official government of India online pages for e-governance. E-governance has a number of benefits.
The computer system is used by the departments of income tax, sales tax, voter list preparation, and PAN card preparation. Online access to many government services is available. You can now pay your electricity bills online. The traditional voting slip and ballot box are replaced with electronic voting in government elections. Through the website of the State Election Commission, individuals can sign up to vote.
Question Answer Chapter-1
1. What do you understand by the term IT and ITeS?
Answer –
a. IT – The term “information technology” refers to the process of creating, managing, storing, and transferring data. IT covers all forms of technology that deal with data.
b. ITeS – ITes Stands for Information Technology enabled Service, ITeS helps the business to improve the quality of service. ITeS, also known as web-enabled services or remote services, refers to all operations that use information technology to improve an organization’s productivity.
2. What are BPO services?
Answer – Business Process Outsourcing refers to the use of an outside service provider to carry out business activities. BPO service plays an important role in improving business performance.
The following are some examples of BPO services:
Financial and Accounting Services
E-Publishing and Web Promotion
Taxation and Insurance Services
Multimedia and Design Services
Legal Services and Content Writing
Document Management Services
Introduction to IT ITeS Industry Class 9
3. What is the IT BPM Industry?
Answer – India’s growth has been driven by the IT BPM (Business Process Management) industry. The rise of the IT BPM business has provided India with a wide range of economic and social benefits, including job creation, increased income levels, and the promotion of exports, in addition to contributing to the country’s GDP and exports.
4. What are the pros and cons of using ICT?
Answer – The following are some of the advantages and benefits of adopting ICT:
Using ICT tools, users can do quick communication with others.
Digital content is accessible at any time and from any location.
New employment opportunities are being created.
Teachers can easily clarify difficult concepts using ICT tools.
The following are some of the disadvantages and drawbacks of using ICT:
Hackers can access the information
The information on the internet is not always accurate.
Viruses have the potential to harm your computer system.
Introduction to IT ITeS Industry Class 9
5. What precautions are required to ensure that ICT use is safe?
Answer – The following precautions must be taken in order to use ICT safely:
Install antivirus software and keep it up to date.
Encryption tools can be used to protect important files.
If your computer is shared with others, clear the browser history.
For both system login and email id, choose a strong password.
Any unfamiliar link should not be clicked.
6. What are the four main sub-sectors in the IT-BPM industry?
Answer – The four main sub – sectors of IT-BPM industry are –
a. IT Services – These services include offering technical skills to businesses for the creation and management of business process information.
b. Business Process Management (BPM) – is the process of understanding and analysing a business model, as well as implementing and monitoring adjustments in order to optimise them.
c. Software Products – This involves offering users with software products that they can buy or licence to use.
d. Engineering research & development – Engineers who supervise the creation of a product or service, as well as those who optimize the production from the service or product, are involved in engineering research and development.
Introduction to IT ITeS Industry Class 9
7. Give examples of use of IT in everyday life.
Answer – The internet, Visiting to a grocery store, mobile phone systems, Online Banking, GPS Map, broadcast radio and television systems are all examples of IT systems,
8. How is IT used in libraries?
Answer – The book is issued and returned using computer software. A barcode makes it easy for the library to keep track of books and determine whether or not a certain book is available. Now many of the Schools are using the e-library.
9. What are the various processes of education where IT is used?
Answer – The following are some of the educational methods that make use of ICT
a. ICT in the Classroom – There are numbers of ways in which the ICT is used in classroom, such as
e-learning classrooms;
gathering educational information on the Internet.
smart-board presentations;
creation of images and video;
videos on experiments;
educational games;
desktop publishing of magazines, letters and documents;
b. Education – anywhere anytime – Any Indian student can access the NCERT book online, and there are numerous websites and mobile apps that provide educational information on a variety of topics. You can also use the Internet to contact an instructor or a trainer.
c. Teaching aids and media – ICT is mostly utilised as a teaching aid in schools to
employ graphics, animations, and audio-visuals to convey difficult-to-understand concepts.
Use presentations to make the lessons more entertaining.
Use the computer to plan classes.
gather relevant information on the topics
d. Learning Management System (LMS) – Many countries utilise a Learning Management System (LMS) to manage their educational systems.
Lessons can be learned at any time and from any location.
use forums to post questions, receive responses, and make comments.
use video to participate in co-curricular activities.
keep track on their children’s improvement (parents).
Introduction to IT ITeS Industry Class 9
10. Which software are used in digital communication?
Answer – In digital communication you can use WhatsApp, Social Media Sites, Online Chatting Software, E – conference, Email Services etc.
11. For what purpose is IT used in business?
Answer – In business, computers are utilised for payroll calculations, budgeting, sales analysis, financial forecasts, and stock management and maintenance.
12. Which are the prominent areas where IT is used in science and engineering?
Answer – Computers are used by scientists and engineers to do complex scientific calculations, as well as to draw, develop, simulate, and test designs using Computer Aided Design (CAD) or Computer Aided Manufacturing (CAM) software. Computers are used to store large amounts of information and execute complex calculations.
13. List the various uses of IT in a banking system.
Answer – The computer is an integral aspect of today’s banking system. Every aspect of a bank’s operations is now available online. Computers keep track of the data and transactions of customers. The Internet is used to conduct recurring deposits (e-RD), fixed deposits (e-FD), money transfers from one account to another (NEFT, RTGS), and online transactions.
14. Which are the different areas of healthcare where IT is used? And how?
Answer – In the health industry, ICT is used in a variety of ways.
The Hospital Management System is used to keep track of and manage patient records as well as other hospital-related tasks.
a. Computerised Axial Tomography Machine (CAT) – Three-dimensional (3D) photographs of various body sections can be created with this CAT machine.
b. MRI (Magnetic Resonance Imaging Machine) – Strong magnetic fields and radio waves are used in MRI equipment to provide a computerised image of the body’s internal organs.
c. Electrocardiogram (ECG) Machine – The heartbeat is monitored using an ECG equipment.
d. Cardiac Screening Machine – This equipment shows the heart’s physiology as well as the motions within the heart.
e. EEG (Electro – encephalography) Machine – This machine is used to record the activities of the brain. The small electrical probes attached to the head receive the electrical impulses of the brain and display them on a computer screen.
Introduction to IT ITeS Industry Class 9
15. List any 5 websites of the Indian government which provide IT enabled services to the people.
Answer – The following are five Indian government websites that serve citizens with IT-enabled services:
https://india.gov.in
https://epfinid.gov.in
https://irctc.co.in
https://potal1.passportindia.giv.in
https://indiapost.gov.in
16. What is the ICT role in government?
Answer – It is in the interest of the central government for businesses and individuals to be able to transact with the government safely and easily online methods.
In its daily operations, the government employs large-scale computer programmes and actively promotes e-governance principles.
The Government of India’s Digital India and e-governance initiatives are the best examples of this. E-governance is the use of ICT applications by government and non-governmental organizations (NGOs) as well as international government agencies to communicate and provide various services to the public.