I. ACADEMIC PROGRAM OBJECTIVES

Hospitality Management Program (BSHM)

At the end of the program, the students will be able to:

1. Gain adequate skills in communication and technology, problem solving, decision-making, and interpersonal relationship, attitudes and work habits that are in consonance with Ignacian Marian values of faith, service, and excellence;

2. Know by heart the rudiments and dynamics of Hotel and restaurant processes and operations in the context of international standards;

3. Achieve proficiency in the provision of quality food and beverage production and service, quality housekeeping and front office operations, marketing and cost control as well as

4. Develop entrepreneurial skills to become economically sufficient and productive.

5. Cultivate and nurture their passion for guest service.

HRM Program Outcomes:

1. Manifest a sound knowledge of tourism & hospitality industry, its trends and developments, both in local & international context guided by the Ignacian Marian values of faith, service and excellence;

2. Demonstrate competencies of food and lodging operations and management as well as entrepreneurial related business activities in providing quality guest service thereby enhancing God’s gifts and talents;

3. Observe and implement global standards of hospitality operations and management with commitment to excellence in a Christ-centered working environment;

4. Demonstrate creative and innovative thinking in solving problems and making faith-based decisions relevant to hospitality management;

5. Exhibit effective interpersonal and communication skills and high degree of service orientation giving honor and glory to Jesus, the Model Communicator and the wellspring of harmony and unity;

6. Exercise Ignacian Marian leadership in the performance of their tasks and functions guided by the core values of faith, a high degree of personal responsibility and accountability, and humble service;

7. Utilize responsibly information and communication technology in enhancing the quality of business processes in the hospitality sector, as an aid in delivering efficient and effective guest service; thus, fulfilling the mission of stewardship;

8. Engage in the advocacies of preserving & promoting Filipino historical & cultural heritage by designing local tours to historical and cultural sites and by enriching regional products;

9. Demonstrate awareness of cultural, social, environmental, technological & economic impacts of tourism thereby appreciating God’s gifts of creation;

10. Exemplify professional, social, & ethical responsibility while working independently with multi-disciplinary & multicultural team in the delivering of hospitality service; this fulfilling the visions of serving God’s people.

FACULTY LINE-UP