Speak: AI Language Learning
Speak: AI Language Learning
Speak: AI Language Learning
Introduction
Welcome to the Speak: AI Language Learning, provided by HyperSoft AI - Apps Lab. We prioritize your privacy and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our services. You agree to the terms outlined in this policy by using our application or Services.
Name and email address collected via Google Sign-In
Profile information you provide during onboarding: native language, English level, learning goal, profession, topics of interest
Age confirmation timestamp (we do not store your date of birth)
Call Data
Voice audio during peer calls: audio is transmitted through ZEGOCLOUD's infrastructure and temporarily recorded for transcription purposes only. Audio recordings are automatically and permanently deleted within 24 hours of the call ending.
Call transcripts: a text transcript of your speech (not your partner's) is generated by AssemblyAI from your audio. Transcripts are stored on our servers and used to generate your AI feedback report. Transcripts are deleted when you delete your account.
AI feedback reports: grammar corrections, pronunciation notes, and vocabulary suggestions generated by Google Gemini based on your transcript. These are stored and visible to you in your call history.
Call metadata: date, time, duration, and partner user ID for each call. Stored for your call history.
Reports you submit against other users: reason, description, and call reference. Stored on our backend servers.
Reports submitted against your account: violation type, severity classification, and moderation actions taken. Stored on our backend servers.
User activity patterns used for abuse detection: call frequency and report count. Stored on our backend servers.
Moderation and safety data is stored on our own backend servers and is not shared with any third party.
Peer ratings you give and receive after calls
Favourites (partners you save)
Subscription status and purchase history (managed by RevenueCat)
App performance data and crash reports
Purpose
Matching you with a speaking partner
Data Used
English level, learning goal, gender preference, profession
Purpose
Generating AI feedback after your call
Data Used
Your voice audio (transcribed then deleted within 24h), call transcript, native language
Purpose
Displaying your feedback history
Data Used
AI feedback reports, call metadata
Purpose
Moderating the platform and enforcing community guidelines
Data Used
Transcripts, reports, violation records — processed on our backend
Purpose
Managing your subscription
Data Used
Purchase data via RevenueCat
Purpose
Sending push notifications
Data Used
Device token via Firebase Cloud Messaging
Purpose
Improving platform safety
Data Used
Anonymised violation patterns — no individual data shared
AI-Generated Feedback
After every peer call, your speech is automatically transcribed and analysed by artificial intelligence to generate grammar corrections, pronunciation notes, and vocabulary suggestions. This process is a core part of the peer calling feature and cannot be disabled.
Your AI feedback is generated by Google Gemini based on the text transcript of your speech. No human reviewer reads your transcript or feedback except in cases where our moderation system identifies a potential violation of community guidelines, in which case a member of our trust and safety team may review the relevant portion of your transcript.
All AI-generated feedback is labelled 'AI generated' within the app.
Every peer call on this platform is transcribed for the purpose of generating your AI feedback. By accepting the community guidelines before each call, you consent to this transcription.
What happens to your audio:
Your voice audio is transmitted securely through ZEGOCLOUD's infrastructure
A copy of your audio is sent to AssemblyAI for speech-to-text transcription
The resulting text transcript is sent to Google Gemini to generate your feedback report
Your audio recording is permanently deleted within 24 hours of the call ending
Your partner's audio is processed separately and is not included in your transcript
A recording indicator (REC) is displayed on screen throughout every call to inform you and your partner that transcription is active.
We share certain data with the following third-party service providers who process data on our behalf. Each provider is bound by their own privacy policies and data processing agreements.
ZEGOCLOUD
What they process
Real-time voice call infrastructure. Audio is transmitted through ZEGOCLOUD's global network during calls. Temporary cloud recording for transcription pipeline.
Data Retention
Audio deleted within 24 hours
AssemblyAI
What they process
Speech-to-text transcription of your voice audio after calls. AssemblyAI processes audio to produce a text transcript which is returned to our servers. AssemblyAI does not use API inputs to train models.
Data Retention
Per AssemblyAI API policy — up to 72 hours
Google (Gemini API)
What they process
AI feedback generation. Your call transcript is sent to Google Gemini to generate grammar corrections, pronunciation notes, and vocabulary suggestions. Google does not use API inputs to train models.
Data Retention
Per Google API policy
Google (Firebase)
What they process
Database storage for user profiles, call history, AI feedback, ratings, and favourites. Push notification delivery via Firebase Cloud Messaging.
Data Retention
Until account deletion
RevenueCat
What they process
In-app subscription and purchase management. RevenueCat does not receive call data, transcripts, or audio.
Data Retention
Per RevenueCat policy
Violation reports, moderation records, and user activity data are stored on our own backend servers and are not shared with any of the above third parties.
Data Retention
Voice audio recordings
Retention period
Maximum 24 hours
Deletion trigger
Automatic — deleted regardless of account status
Call transcripts
Retention period
Until account deletion
Deletion trigger
Account deletion request
AI feedback reports
Retention period
Until account deletion
Deletion trigger
Account deletion request
Call metadata
Retention period
Until account deletion
Deletion trigger
Account deletion request
Violation and moderation records
Retention period
Until account deletion
Deletion trigger
Account deletion request
Account information
Retention period
Until account deletion
Deletion trigger
Account deletion request
Subscription and purchase data
Retention period
As required by law (typically 7 years)
Deletion trigger
Legal retention minimum
Depending on your location, you may have the following rights regarding your personal data:
Right to access: you can view your call history and AI feedback reports within the app at any time
Right to deletion: you can delete your account from within the app under Settings. This permanently deletes your profile, call history, transcripts, feedback, ratings, and all associated data. Audio recordings are already deleted within 24 hours automatically.
Right to correction: you can update your profile information at any time from the Edit Profile screen
Right to withdraw consent: you may withdraw consent to call transcription at any time by choosing not to use the peer calling feature. Your existing transcripts will be deleted when you delete your account.
We do not offer a data export service. We do not offer the ability to opt out of AI-generated feedback as it is a core and inseparable function of the peer calling feature.
We implement the following security measures to protect your personal data:
All data in transit is encrypted using TLS 1.2 or higher
Audio files are transmitted over encrypted WebRTC connections via ZEGOCLOUD
Firebase data is secured using Firestore security rules and Firebase Authentication
Our backend servers use industry-standard encryption for data at rest
Audio recordings are automatically deleted within 24 hours with no manual override
Access to moderation data and violation records is restricted to authorised team members only
We do not knowingly collect personal data from children under 13. If you believe a child under 13 has used this feature, please contact us immediately at mobiletranslatorapps@gmail.com and we will delete the account and all associated data within 48 hours.
Mnimum Age Requirement (peer calling feature)
The peer calling feature is available to users aged 13 and above only. By using this feature, you confirm that you are at least 13 years old. We do not knowingly collect personal data from users under the age of 13. If we discover that a user under 13 has used the feature, we will immediately delete their account and all associated data.
All peer calls are subject to our community guidelines. Our moderation system operates as follows:
Automated detection: every call transcript is scanned for violations by our keyword detection system and by Google Gemini AI classification
Human review: flagged transcripts are reviewed by our trust and safety team. Reviewers only see the relevant flagged portion of a transcript.
Actions: depending on violation severity, we may issue warnings, temporary suspensions, or permanent account bans
Violations and moderation actions are recorded on our backend servers and retained until account deletion
Third-Party Services: We utilize third-party services for enhanced app functionality and analytics. These services may collect identification information. Please refer to the privacy policies of these providers for more details:
1. Google Play Services Google Play Services
Google Play Services enhances app functionality on Android devices, ensuring seamless integration with various Google services for an improved user experience.
2. AdMob AdMob
AdMob, Google's mobile advertising platform, is integrated to display relevant ads within the app, supporting its free access for users.
3. Google Ads (AdWords) Google Ads (AdWords)
Google Ads is utilized for effective app promotion and reaching a wider audience through targeted advertising.
4. Google Analytics for Firebase Google Analytics for Firebase
Google Analytics for Firebase provides insights into app usage and user behavior, enabling data-driven decisions to enhance app performance.
5. Firebase Crashlytics Firebase Crashlytics
Firebase Crashlytics monitors and analyzes app crashes, ensuring prompt identification and resolution of issues for a stable user experience.
Disclaimer: Peer-to-peer calls connect you with other users of the app and are subject to community guidelines and automated AI-based review. AI-powered features are provided as a learning aid and may not always be fully accurate.
How We Use Your Information
Feedback and Support: We collect limited information (name, email, survey responses) when you send us feedback or report issues, solely for improving our services and contacting you.
Device Information: We collect device details (model, RAM, etc.) to troubleshoot errors and enhance app performance.
Ads: Google AdMob collects usage data to display relevant ads based on your interests within the app.
Log Data: We gather user analytics (e.g., device location, OS version) to improve our services.
Cookies: We may use cookies or similar technologies to track your app usage. You can manage cookie preferences, but some features may not function without them.
Service Providers: Third-party companies may assist in app provision, analysis, or service facilitation. They are obligated not to use your personal information for other purposes.
Security
We employ commercially acceptable measures to safeguard your Personal Information, but no method of transmission over the internet or electronic storage is entirely secure.
Camera and Photos (Translation OCR)
Our app uses your device's camera and/or photo library to enable text recognition (OCR) for translation. When you scan text using the camera or upload a photo, the image is processed to extract text for translation purposes.
Control over Personal Information
You may have rights per your jurisdiction's laws:
- Access: Request details of collected data.
- Permissions: Revoke granted app permissions.
- Opt-Out: Choose not to receive personalized ads.
Subscriptions and In-App Purchases
Enhance your experience with subscriptions and in-app purchases. Manage these through your Play Store account.
Permission Clarifications
Various permissions are necessary for app functionality (e.g., internet access, camera).
Changes to this Privacy Policy
We may modify this Privacy Policy. Check regularly for updates. Discontinuing app use indicates disagreement with changes.
Refund Policy
Refunds adhere to Google Play's policies; no refunds are issued 48 hours after purchase.
Contact Us
For questions, comments, or policy concerns, contact us at mobiletranslatorapps@gmail.com
Thank you for trusting us with your privacy. We value your support and use of our services.