Goals:
Georgia PINES have concise wording for their notices posted online. They have these notices set at the top level so every member library uses the same one. This means the wording is on point and uses coding to input specific library information where possible.
Take a look at them here:
What should every notice contain?
Library Contact Info
Subject of Notice always in include the word library
Greeting and Patron Name
Date
Should wording/formatting differ between email and print notices?
Can we designate a section for customization that is in a predictable and usable place?
How many libraries use envelopes with windows for patrons address to mail printed notices?
https://netorg2184623-my.sharepoint.com/:w:/g/personal/jbruch_sparkpa_org/EQWduEBEJ5pDuphzVNiW6MABmXfPoPa4NpwEb5u_E5Lkqw?e=7JNYEw
Subject: Welcome to your Library
Attention: Wendy Darling
Card Number: 12034005678910
Thank you for registering for a library card.
Example Text for customization:
Your account gives you access to a wide variety of library materials and services:
Access your Account from your library’s Homepage and Online Catalog:
http://www.mermaidlagoonlibrary.org
Your Account Preferences tab gives you the power to:
If you have any questions, please contact:
Mermaid Lagoon Free Library
1st Lagoon to the Right
Neverland, NA 1860-1937
888-222-1234
info@mermaidlagoonfl.org
http://www.mermaidlagoonlibrary.org
(Please have your library card available.)
---------------------------------------------------------------
This is an automatically generated message. Please do not reply. If you believe you have received this message in error, please contact the library listed above.
Subject: Welcome to your Library
Attention: Wendy Darling
Card Number: 12034005678910
Thank you for registering for a library card.
Example Text for customization:
View your library account here:
Search your library's catalog for Books, DVDs, & Audiobooks here:
View library hours here:
View library programs for adults and children here:
If you have any questions, please contact:
Mermaid Lagoon Free Library
1st Lagoon to the Right
Neverland, NA 1860-1937
888-222-1234
info@mermaidlagoonfl.org
http://www.mermaidlagoonlibrary.org
(Please have your library card available.)
---------------------------------------------------------------
This is an automatically generated message. Please do not reply. If you believe you have received this message in error, please contact the library listed above.
Hello Wendy,
Your library account will expire in the next month, please renew it soon to avoid interruption of library services.
To renew your card, please visit your library with:
Example text for customization:
Please Note:
Example Text for customization:
DON’T MISS OUT!
Have you been taking advantage of everything your library has to offer?
- Books, DVDs, audiobooks, and other materials
- Free downloadable ebooks and audiobooks (offerings vary from library to library)
- Research databases, genealogy tools, and language-learning resources through your library’s website
- Online holds, renewals, and account management
- Store lists of books you’d like to read
- Option to save your checkout history
- Free storytimes, classes, activities, and special events for all ages
Sincerely,
Mermaid Lagoon Free Library
888-222-1234
info@mermaidlagoonfl.org
http://www.mermaidlagoonlibrary.org
This is an automatically generated message. Please do not reply. If you believe you have received this message in error, please contact the library listed above.
Subject: Requested item ready
Hello Wendy,
The following item(s) are ready for you:
1. Title: The Velveteen Rabbit
Pick up at: Mermaid Lagoon Free Library
Pick up by: 2019/10/01
If you have any questions, please contact:
Mermaid Lagoon Free Library
888-222-1234
info@mermaidlagoonfl.org
http://www.mermaidlagoonlibrary.org
This is an automatically generated message. Please do not reply. If you believe you have received this message in error, please contact the library listed above.
Subject: Items due soon
Hello Wendy,
The following item(s) are due soon:
1. Title: The Velveteen rabbit
Due Date: 2019/10/01
You may renew your items anytime at:
http://www.mermaidlagoonlibrary.org
If you have any questions, please contact:
Mermaid Lagoon Free Library
888-222-1234
info@mermaidlagoonfl.org
http://www.mermaidlagoonlibrary.org
This is an automatically generated message. Please do not reply. If you believe you have received this message in error, please contact the library listed above.
Subject: 1st Overdue Notice
Hello Wendy,
The following item(s) are overdue:
1. Title: The Velveteen Rabbit
Due date: 2019/10/01
You may renew your items and pay any fees online anytime at:
http://www.mermaidlagoonlibrary.org
If you have any questions, please contact:
Mermaid Lagoon Free Library
888-222-1234
info@mermaidlagoonfl.org
http://www.mermaidlagoonlibrary.org
This is an automatically generated message. Please do not reply. If you believe you have received this message in error, please contact the library listed above.
Subject: 2nd Overdue Notice
Hello Wendy,
The following item(s) are overdue:
1. Title: The Velveteen Rabbit
Due date: 2019/10/01
You may renew your items and pay any fees online anytime at:
http://www.mermaidlagoonlibrary.org
If you have any questions, please contact:
Mermaid Lagoon Free Library
888-222-1234
info@mermaidlagoonfl.org
http://www.mermaidlagoonlibrary.org
This is an automatically generated message. Please do not reply. If you believe you have received this message in error, please contact the library listed above.
Subject: 3rd Overdue Notice
Hello Wendy,
The following item(s) are overdue:
1. Title: The Velveteen Rabbit
Due date: 2019/10/01
You will be billed for replacement costs in the next billing cycle.
You may renew your items and pay any fees online anytime at:
http://www.mermaidlagoonlibrary.org
If you have any questions, please contact:
Mermaid Lagoon Free Library
888-222-1234
info@mermaidlagoonfl.org
http://www.mermaidlagoonlibrary.org
This is an automatically generated message. Please do not reply. If you believe you have received this message in error, please contact the library listed above.
Subject: Bill for replacement of lost item
Hello Wendy,
The following item(s)s have been marked Lost and a replacement cost billed to your account:
1. Title: The Velveteen Rabbit
Due date: 2019/10/01
Bill Amount: $16.50
You may pay any fees online anytime at:
http://www.mermaidlagoonlibrary.org
If you have any questions, please contact:
Mermaid Lagoon Free Library
888-222-1234
info@mermaidlagoonfl.org
http://www.mermaidlagoonlibrary.org
This is an automatically generated message. Please do not reply. If you believe you have received this message in error, please contact the library listed above.