Support Page
Support Page
SmarviaStudio Support and Privacy Policy
Last updated: July 5, 2026
Support
If you have questions, issues, or feedback about any SmarviaStudio app, contact us at smarviastudio@gmail.com. Please include the app name, your device model, iOS version, and a short description of the issue.
Common support topics
1. App data or progress is not saving: make sure you are using the latest version from the App Store and that your device has enough storage available.
2. Subscription or purchase issues: subscriptions and purchases are managed by Apple. Open Settings > Apple Account > Subscriptions to view, cancel, or manage purchases.
3. Restore purchases: use the Restore Purchases option inside the app when available, or reinstall the app using the same Apple Account used for the original purchase.
Privacy Policy
This privacy policy applies to SmarviaStudio mobile apps published on the Apple App Store.
Information we collect
Our apps may process information you enter into the app, such as preferences, notes, progress, app settings, or content needed for the app's features. Some apps may use Apple services, analytics, purchases, subscriptions, or third-party services to operate core features, improve reliability, and support the business model.
How information is used
Information is used to provide app functionality, save progress and preferences, process purchases, improve performance, diagnose problems, and respond to support requests.
Data sharing
We do not sell personal information. Data may be shared only with service providers needed to operate the app, such as Apple for App Store purchases and platform services, analytics or crash reporting providers, or cloud and AI service providers when an app feature requires processing.
Children's privacy
Some apps may be suitable for families or children. We do not knowingly collect personal information from children for advertising or resale. If you believe a child has provided personal information, contact us and we will review the request.
Data retention and deletion
Data stored on your device remains under your control and can usually be removed by deleting the app or clearing app data. If you contact support and want related support emails deleted, email smarviastudio@gmail.com.
Changes to this policy
We may update this page when apps, services, or legal requirements change. The latest version will always be available on this page.
Contact
SmarviaStudio
Email: smarviastudio@gmail.com