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5W1H
5W1H is a simple yet effective analysis tool for understanding a situation, problem, or plan by asking six key questions: who, what, when, where, why, and how. It helps organize information clearly, support decision-making, and guide effective actions. It also encourages deeper thinking by ensuring no important aspect is overlooked during analysis. By systematically addressing each question, 5W1H helps improve clarity, reduce confusion, and create well-structured solutions or plans.
FISHBONE DIAGRAM
A Fishbone Diagram is used to identify and analyse the root causes of a problem by systematically categorising possible causes into key factors. It helps teams understand cause-and-effect relationships, organise ideas clearly, and develop effective solutions. It also promotes collaborative discussion by allowing team members to contribute different perspectives to the analysis. By visually mapping out potential causes, the Fishbone Diagram makes it easier to pinpoint the main issues and prioritize corrective actions.
- SAFETY
Unsafe to walk outside at night – Students feel insecure leaving campus after dark, reducing their willingness to shop.
Shops located far from campus – Longer distances increase safety risks, especially for students without companions.
2. TIME
2. TIME
Long queues during peak hours – Crowded shops cause delays and waste students’ limited free time.
Early closure of campus shops – Students are unable to purchase necessities after classes or activities
3. SOCIAL
3. SOCIAL
Reluctance to ask friends for help – Students feel uncomfortable disturbing friends to buy items on their behalf.
Incorrect or forgotten items – Friends may buy the wrong products, leading to unmet needs.
4. LIMITATION
4. LIMITATION
Limited stock in campus shops – Essential items are often unavailable when needed.
Lack of product variety – Students have fewer choices and cannot find preferred products.
5. ACCESS
5. ACCESS
Long distance to Segamat town – Traveling outside campus requires more time and effort.
Lack of personal transportation – Students without vehicles face difficulties accessing off-campus stores.
6. PRICE
6. PRICE
Limited affordable options on campus – Budget-friendly alternatives are scarce.
Higher prices due to markup – Products sold nearby are more expensive than those outside campus
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