Last Updated: 28 October 2025
Welcome to ServiceFinder.mu ("we", "our", "us").
We value your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and share your information when you use our website and services in Mauritius.
By accessing or using our Platform, you consent to the practices described in this Privacy Policy.
Who We Are
ServiceFinder.mu is a platform connecting service seekers with freelancers, startups, and entrepreneurs offering services of all kinds.
We act as a platform facilitator - not as an employer or service provider.
If you have questions, contact us at: servicefindermauritius@gmail.com.
Information We Collect
We collect the following categories of information when you use our Platform:
A. Information you provide directly
Registration details: name, email, phone number, password, and business name (if applicable).
Profile information: description of services offered, skills, experience, pricing, and uploaded photos or logos.
Communication data: messages, reviews, and inquiries between users and providers.
Payment details: (if applicable) bank or payment information for commission processing.
B. Information collected automatically
Usage data: pages visited, clicks, seraches, and interactions with the Platform.
Technical data: IP address, browser type, device information, and cookies.
How We Use Your Information
We use your data to:
Provide, operate, and improve the Platform.
Facilitate connections between service seekers and service providers.
Process commissions and maintain transaction records.
Communicate with you regarding updates, support, or promotions.
Monitor and prevent fraud or misuse of the Platform.
Comply with Mauritian legal obligations.
We will use your personal data for purposes that are legitimate, lawful, and relevant to our services.
Legal Basis for Processing Data (Under the Mauritius Data Protection Act 2017)
We process your personal data based on one or more of the following:
Your consent.
The performance of a contract (e.g: facilitating a service request).
Our legitimate business interests (e.g: improving services, preventing fraud).
Legal obligations (e.g: tax or regulatory requirements).
Sharing of Information
We may share your information only when necessary:
With other users (to enable service connections).
With third-party service providers (e.g: payment processors, hosting providers) who help us operate our business.
With law enforcement or regulators, if required by law.
We do not sell or rent your personal data to any third parties.
Cookies and Tracking Technologies
We use cookies to:
Keep you signed in.
Remember your preferences.
Analyze site traffic and improve functionality.
You can disable cookies in your browser settings, but some features may not function properly.
Data Retention
We retain your personal data only as long as necessary for:
Providing services on the Platform.
Meeting legal or regulatory requirements.
Resolving disputes and enforcing agreements.
When data is no longer required, we securely delete or anonymize it.
Your Rights (under the Mauritius Data Protection Act 2017)
You have the right to:
Access the personal data we hold about you.
Request correction of inaccurate data.
Withdraw consent at any time (where processing is based on consent).
Request deletion ("right to be forgotten") of your personal data.
Object to processing under certain conditions.
To exercise these rights, contact us at servicefindermauritius@gmail.com
We will respond within 30 days, as required by law.
Data Security
We use reasonable technical and organizational measures to protect your personal data against:
Unauthorized access
Loss
Misuse
Alteration or disclosure
However, please note that no online platform can guarantee 100% security.
International Data Transfers
We primarily store data in Mauritius.
If any data is transferred outside Mauritius (e.g: via third-party hosting services), we ensure that the destination provides adequate data protection safeguards as required by the Data Protection Act 2017.
Children's Privacy
ServiceFinder.mu is intended for users aged 18 years and above.
We do not knowingly collect personal information from minors.
If we learn that a minor has registered, we will delete their data promptly.
Changes to this Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website, with the "Last updated" date indicating changes.
Your continued use of ServiceFinder.mu means you accept any updates.
Contact Information
If you have any questions, concerns, or requests about this Privacy Policy, feel free to contact us at: servicefindermauritius@gmail.com.