Terms and Conditions
Welcome to Servaxo Equipment Pvt. Ltd. By accessing or using our services, you agree to comply with the following terms and conditions. Please read them carefully before making any purchases or using our website.
1. General
1.1 These Terms and Conditions ("T&Cs") apply to all transactions, whether online or offline, with Servaxo Equipment Pvt. Ltd.
1.2 By placing an order with us, you accept these T&Cs without limitation or qualification.
1.3 We reserve the right to modify these T&Cs at any time. Updated T&Cs will be posted on our website, and continued use of our services implies acceptance of the revised terms.
2. Products and Services
2.1 Product Descriptions: We strive to ensure product descriptions and details are accurate. However, minor variations in color, size, or specifications may occur.
2.2 Availability: All products are subject to availability. If an item is unavailable after an order is placed, we will notify you promptly and provide a suitable alternative or refund.
2.3 Use of Products: Our medical and surgical equipment must be used only by trained professionals and as per manufacturer guidelines.
3. Pricing and Payment
3.1 Pricing: Prices listed on our website or catalog are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices without notice.
3.2 Payment Methods: We accept payments via credit/debit cards, bank transfers, UPI, and other methods specified at checkout.
3.3 Order Confirmation: Orders are confirmed only after successful payment processing.
4. Shipping and Delivery
4.1 Shipping timelines are approximate and may vary depending on location and product availability.
4.2 Delivery delays caused by external factors (e.g., courier issues, natural disasters) are beyond our control, and we are not liable for such delays.
4.3 Please refer to our Shipping & Delivery Policy for detailed terms.
5. Returns and Refunds
5.1 Returns are governed by our Return Policy.
5.2 Refunds or replacements will be issued only after the returned product has been inspected and approved.
6. Warranty and Liability
6.1 Products are covered under their respective manufacturer warranties. Warranty claims must be made directly to the manufacturer unless otherwise stated.
6.2 Servaxo Equipment Pvt. Ltd. is not responsible for damages arising from improper use, handling, or unauthorized modifications of the products.
6.3 Our liability is limited to the amount paid for the purchased product and does not extend to indirect, incidental, or consequential damages.
7. Intellectual Property
7.1 All content on our website, including text, images, logos, and product information, is the property of Servaxo Equipment Pvt. Ltd. and is protected by applicable copyright laws.
7.2 Unauthorized reproduction, distribution, or use of our content is strictly prohibited.
8. Privacy and Data Protection
8.1 Your personal information is processed in accordance with our Privacy Policy, ensuring compliance with applicable data protection laws.
8.2 We do not share or sell your personal data to third parties without your explicit consent.
9. Dispute Resolution
9.1 Any disputes arising from the use of our services or products will be resolved amicably. If unresolved, disputes will be subject to the jurisdiction of courts located in [City, State].
10. Force Majeure
10.1 We are not liable for delays or non-performance caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, strikes, or governmental restrictions.