Shipping & Delivery Details
At Servaxo Equipment Pvt. Ltd., we prioritize timely and secure delivery of your orders. Our comprehensive shipping and delivery policy ensures that your medical equipment and instruments reach you in perfect condition and within the promised time frame.
Shipping Policy
Coverage Area:
We deliver across all major cities and regions, ensuring accessibility even in remote areas through our robust distribution network and franchise model.Delivery Charges:
Free Delivery: Orders above a specified amount may qualify for free shipping (details provided during checkout).
Standard Charges: Applicable for orders below the free delivery threshold. These charges will be calculated based on location and weight of the package.
Order Processing:
Orders placed before 3 PM (working days) will be processed on the same day.
Orders placed after 3 PM or on non-working days will be processed on the next business day.
Delivery Timeline
Standard Delivery: 3–7 business days (depending on location).
Express Delivery: 1–3 business days for urgent requirements (available for select locations).
Customized Delivery: For large or specialized equipment, timelines will be communicated at the time of purchase.
Order Tracking
After your order is dispatched, you will receive a tracking ID via email or SMS. This ID can be used to monitor the real-time status of your shipment.
Our customer service team is available to assist with tracking issues or delivery inquiries.
Packaging and Handling
All products are securely packed using industry-standard materials to ensure safety during transit.
Fragile and sensitive medical equipment are handled with utmost care, including special packaging if required.
Delivery Confirmation
Upon delivery, the recipient may be required to sign a confirmation slip or provide a valid ID for high-value orders.
In case of any discrepancies or visible damage to the package, we request customers to report the issue immediately to our delivery partner or customer support.