If you (or students) are having a problem logging into Canvas, try these steps:

• Start out by opening Chrome

• Be sure you're logging into the correct website: ccsdschools.instructure.com

      • Also available in 'the waffle'

• Login with your CCSD gmail account

If you've tried these steps and are still experiencing an issue, please contact CCSD IT

If you have a question about how Canvas functions or how to do something, please try one of these options:

Chat with Canvas (Kendra's favorite option)- Only For Adults

Login to your Canvas Account, Click help (on left, bottom option), choose chat, start chat, complete info and click start chat) see animated gif on right.

Call Canvas (for Adults & Students)

Login to your Canvas Account, Click help (on left, bottom option), see number for Canvas Support Hotline (Faculty has a number, Students have a number) - image below.

Another great option are the Canvas Guides. There are step-by-step guides for so many processes and issues you might encounter. These are linked in the 'help' menu in your Canvas Account. You can also access them by choosing one below: