Initial Call and Assessment

When you reach out, we take the time to listen and understand the situation. Every property is unique, and every client has different needs, goals and emotional experiences. We provide reassurance and explain how the process works step by step. 

Private On-Site Evaluation

Our team will arrive discreetly and respectfully. We will assess any potential safety hazards and structural concerns. We will also look into any biohazard, pest or mold issues as well as areas needing deep cleaning or restoration. The property will be assigned a level for how much clutter and debris is present. We then create a clear cleanup plan and provide and upfront estimate before work begins. 

Sorting, Organizing, & Item Management

With your guidance (or on your behalf if preferred), we will sort items into keep, donate, recycle or dispose categories. We always handle belongings respectfully and never discard anything without permission. 

Removal of Clutter, Debris, and Waste 

We will clear out any household items, trash/debris, furniture, clothing, appliances, personal belongings you choose to remove. Our team handles heavy lifting, bagging, removal, and responsible disposal. 

Deep Cleaning & Sanitization

Once the property is cleared, we begin a thorough cleaning process. This will include dusting and surface cleaning, bathroom and kitchen sanitization, floor cleaning and treatment, disinfection of high touch areas, odor removal, pest related cleanup if needed, and biohazard sanitization (if applicable).

Minor Restoration

We can address light repairs or prepare the space for contractors. We can patch and paint prep, remove carpet, remove damaged material, provide stain treatment. If the property needs professional restoration, we can coordinate or help direct you to trusted providers. 

Final Walkthrough & Ongoing Support 

You have the option to walk through the restored space with us to ensure everything meets your expectations. We also provide tips and optional maintenance cleanings to help keep the space safe, functional, and manageable over time.