Scott writes about digital content marketing and SaaS scaling platforms for entrepreneurs and small business, in addition to managing enterprise software (Search/AI/ML) accounts in the finserv sector. As a content marketer and search engine expert, his book on social media 'The Blog Ahead' was published in 2006. He previously co-founded a search engine firm powering multimedia insight results for Fortune 500 companies including Disney, the NYTimes Digital and IAC.
The Best Tools for Social Media Marketing
If you're a business owner, it's no secret that social media marketing is a must. But with so many platforms and tools out there, it can be tough to know where to start. In this blog post, we'll give you the lowdown on the best tools for social media marketing, so you can take your social media game up a notch.
Hootsuite
Hootsuite is a great tool for managing all your social media accounts in one place. With Hootsuite, you can help schedule and publish content, track who's talking about your brand, and measure your results. Best of all, it's free for up to 3 social media accounts!
You can also use Hootsuite to schedule posts ahead of time, so you can free up some time in your busy schedule to focus on other aspects of your business. Plus, Hootsuite provides valuable insights into your social media performance, so you can see what's working well and adjust your strategy accordingly.
Tweetdeck for Twitter
Tweetdeck is similar to Hootsuite in that it allows you to manage multiple Twitter accounts from one central location. However, Tweetdeck goes a step further by letting you create custom timelines for different topics or hashtags.
This is super helpful if you want to keep track of a specific conversation or see what people are saying about your brand. Tweetdeck also makes it easy to share content directly from other websites (like articles or blog posts) without having to leave the platform.
Later for Instagram
Instagram is quickly becoming one of the most popular social media platforms (and not just for influencers and celebrities). If you're not already using Instagram for business, now is the time to start! And Later is the perfect tool to help you get started.
Later lets you schedule Instagram posts ahead of time (including photos, videos, and even carousels), meaning you can spend less time fussing with your phone and more time focusing on running your business. It also provides valuable insights into your Instagram performance, so you can track your growth and engagement over time.
Canva
With Canva, creating stunning visuals for your social media posts is a breeze. Even if you're not a designer, you can use Canva's easy-to-use interface to create sharp, professional-looking images for Facebook, Twitter, Instagram, and more. Canva offers a free plan as well as paid plans starting at $12.95 per month.
BuzzSumo
BuzzSumo allows you to see the most popular content across all social media platforms. With its easy-to-use interface, you can quickly find content that's relevant to your industry and start sharing it with your followers. BuzzSumo offers a free trial as well as paid plans starting at $99 per month.
There are tons of great social media marketing tools out there but we’ve listed our favorite tools for social media marketing. With these apps in your toolkit, you'll be well on your way to social media success!
The Best Social Media Marketing Strategies
Marketers can benefit from the fact that social media sites are frequently where customers go to learn about new products by creating content for these platforms. Businesses can go ahead of their rivals by knowing the kinds of postings that will be popular in 2021 as well as current trends that may quickly pass.
The world of social media is one that is both competitive and dynamic. Be at ease, though! With a solid plan in place, which we have explained for you right here, you can remain on top of it all.
What social goals do you have? Based on them, your plan should be. The foundations of developing an effective campaign always depend on knowing what that goal is and how to work towards achieving it, regardless of what you're trying to accomplish with your marketing efforts, be it building a community, gaining a more devoted following, or generating revenue this year.
Social media objectives shouldn't be overly ambitious or unattainable. Instead, make an attempt to set smaller, more manageable goals that will enable you to dial back your social activities to a level that is both reasonable and cheap. We'll discuss a select few attainable objectives that you might want to aim for while developing your social media marketing strategy.
Raising Brand Awareness
A brand's objective is to increase awareness of their name. The majority of individuals believe that sending out promotional messages is the only method to raise awareness of their business, but this isn't always the case.
Don't only concentrate on publishing promotional content if you want genuine and long-lasting brand exposure. In order for viewers to really understand who you are, make sure it also highlights what makes your personality or values distinct.
Boost Leads And Sales
The distinction between promotional and non-promotional information must be subtle. Customers must also be informed about new products and promotions. A person who has questions is probably willing to buy something because they were first interested enough.
Increase the audience for your brand
Find strategies to present your brand to new individuals to expand its audience. In order to better connect with people and provide them with what they want, this means searching for the conversations that are most important in your company and industry.
Boost Community Participation
Posting interesting material and crossing your fingers won't cut it. If you don't interact with your followers, they'll follow someone else. Asking others about themselves is one method to do this! Although it can seem like a no-brainer, doing so is beneficial since customers like being heard, and if anything will keep them coming back repeatedly, this is it.
Increase Web Traffic to Your Site
Whatever your objective, social media can help you increase website traffic. Monitoring conversions and URL clicks will help you better understand the ROI from these marketing channels, whether through promotional articles or targeted advertisements.
When in doubt about which networks will be most effective for achieving specific goals (such as leads versus web traffic), keep it simple by choosing two goals that go well together rather than attempting to accomplish too many things at once and running the risk of becoming distracted with numerous activities.
Study the People You Want to Reach
Marketing campaigns have been based on presumptions for centuries. However, it's now simpler than ever to obtain the information you need about your audience without having to make any educated guesses thanks to the abundance of data and analytics solutions available.
In fact, according to a recent survey of 250 corporate executives, 72% of respondents use social media to gather information before making decisions about how their company should proceed with new initiatives or choices.
The social media demographics of today offer a critical viewpoint on the networks that your brand should target. People use various platforms for a number of reasons, and you should be aware that based on the age group or demographic, one platform may perform better than the other.
Facebook and YouTube are popular sites for marketing due to their large user populations with high incomes.
The majority of users on TikTok and Instagram are members of Generation Z and Millennials, which highlights the influence of material with a distinctive personality.
Women are significantly more prevalent on Pinterest than males are, and social shoppers concur that Pinterest has the highest average order value.
LinkedIn is a fantastic source for information that studies a certain industry in greater detail than what can be found on other social media platforms because of its educated user base.
It's simple to be sucked into the excitement of a new social media platform and produce content for it even though your target audience may not be using it. Concentrate on the social networks where you can already see your target audience.
Select Your Key Performance Indicators and Key Metrics
Marketers are now beginning to understand the importance of data in social media. Many organizations have struggled for years with the rise of "vanity metrics" and enormous statistics that don't actually support what marketers want to see, but this is beginning to change.
Successful campaigns will need to concentrate their efforts on identifying the metrics that directly correlate with business goals rather than vanity metrics like followers or likes; things like conversions from marketing efforts or customer acquisition rates via social channels can make all the difference in terms of success.
Reach is a social networking metric that takes into account more than just likes. Do you know how many of your followers are currently (or were when they last checked) able to see your postings in their feed?
Awareness of what sparks interest and prompts purchases requires an understanding of the number of clicks on your content or account. You can find out which pictures, videos, words, or posts are more successful at piquing interest in a product by tracking clicks per campaign.
A metric called engagement shows how well your audience views you and how keen they are to engage. Divide the total number of social interactions by impressions to get this figure. More interactions from viewers of engaging content translate to increased engagement rates for your brand.
What hashtags did you find to be most popular? Such data can be used to learn more about what consumers desire from the brands they already support and not just for developing marketing tactics.
Beyond the usual likes, material can be responsible for paid and organic engagements. Ads are used by brands to try to get momentum because organic interaction is considerably tougher to come by than it is with ads. Knowing these distinctions gives you the chance to plan your spending wisely so that your ad spend and time invested in various formats are accounted for appropriately.
You can tell how your followers feel by reading their comments. Like any type of marketing, it's a good idea to keep tabs on what the public thinks of you and how they feel about you after seeing your advertisements or marketing efforts on social media.
Social media marketing is a numbers game that depends on how you use the statistics you collect. But in order to triumph, you must circle back and respond to the query, "What are your goals?"
Your content creation process will determine your social media marketing strategy. This is especially true if you're just starting out or are new to the game. What therefore ought to you post? These suggestions can be helpful.
Consistency is essential for many brands in the social media environment of today. In order to avoid wasting time trying new things every day, you should consistently use the same content themes and format.
When a business posts something on Instagram or Facebook, its followers don't want to always be thinking, "This feels like a different company!" These brand aficionados are searching for familiarity among all the noise.
What does this entail, then? It is easier for brands if they can establish content strategies that complement them and stick with them over time. Additionally, by being consistent, businesses can use those tried-and-true posts as assets rather than beginning from scratch each week (or month).
There are several different trends that are on the increase when it comes to the type of content you should be publishing. Having fresh, original content is essential to staying relevant as an influencer or brand in the online world, where there is fierce competition for your audience's attention and their clicks. These social media trends can help you get back into your creative mode.
The introduction of TikTok, Snapchat Spotlight, and Instagram Reels has changed the way that consumers consume content. Marketers must change by creating enticing videos that are connected to their business in some way while also entertaining users of these platforms.
You must be aware of what the competition is doing in order to provide content that stands out. You should keep tabs on their most recent updates and pay notice when other websites link to or reference them. Try sharing blog subjects that are comparable to your competitors' if they frequently offer advice on how-to blogs.
Utilize competition analysis tools to evaluate your industry's rivals and evaluate their performance in comparison to yours. Learn what they are sharing on social media, how much engagement they are receiving, and how they are tagging stuff on Instagram. By making note of them, you can improve your own plan.
Being on time for your fans has likely never been more important than it is right now, as we face the challenge of constantly creating fresh and engaging content.
This becomes more challenging when firms attempt to handle this on their own rather than outsourcing the task and when small teams are constrained by resources like marketing budgets and social media staff sizes.
Late at night is considered to be the optimum time to post, according to several social media gurus. But if you're not there to answer questions and interact with followers, what's the point? Having a community manager on hand and accessible when you post is one approach to achieve this, in case any product questions or problems emerge during these "preferred" times.
Brands' interactions with consumers have altered. Customers today not only expect quicker response times, but businesses must also engage in meaningful dialogue more frequently if they want to raise consumer awareness.
Fortunately, social media provides wonderful platforms where both of these things can occur: Brands will increase their reputation through interesting online interactions.
Make sure clients never feel as though their query or concern is addressed if you want them to continue doing business with you. According to studies, brands typically take ten hours or more to reply to customer support messages.
However, did you realize that an increasing number of consumers now anticipate responses within four hours? If your company's response time isn't this swift, that could be one of the reasons why customers aren't interacting.
In our hyper-connected world, organic content is having increasing difficulty reaching the majority of viewers. Small businesses who need an additional hand with their marketing funnel must assign individuals to certain duties as well as contribute themselves when they have time.
Social media initiatives can be challenging to monitor. A bird's-eye view of your social media activity also provides perspective when it comes time to make modifications based on what material has been working well and which requires attention. Constant analysis is essential if you want to know how one campaign performed over another.
Every day, new social media marketing trends emerge. Trial-and-error is a necessary part of social media marketing, and keeping an eye on your metrics in real time enables you to make adjustments rather than acting hastily before knowing whether an idea is successful or not.
Businesses must be careful with their data. Any business expecting to achieve long-term success with social media marketing must focus on data. Knowing when to be proactive and when to be reactive will be the first step in your company's long-term success. Setting the appropriate social media goals might help position you for success.
The worth of your work is demonstrated through data in connection to its influence on corporate goals like revenue or customer acquisition rates, which is why reports are crucial for holding marketers responsible. Additionally, they can emphasize how certain social media platforms are more beneficial than others.
Knowing whether or not your KPIs line up with more important objectives allows you to make the best decisions for your business with immediate access to data. Pivoting is made simpler with data that is simple to exchange and quick decision-making.
It's crucial that your plan adapts to the way that social media is changing. Staying ahead of the curve will be made easier by setting achievable goals and taking the actions we've suggested.