Eric Bolo

Job title: CTO & co-founder of Batvoice Technologies

Email: ebolo@batvoice.com

Linkedin: https://www.linkedin.com/in/eric-bolo-141a244a/?originalSubdomain=fr

Batvoice: Callwatch leverages emotion & speech analytics to quickly spot pain points and trends in the customer journey (https://www.batvoice.com/) based in France.

Talk will be focused on how they use research in AI and emotions to be able to detect emotions in audio/speech