Online consultations -  e-consultations refer to an exchange between government and citizens using the Internet. They are one form of online deliberation. Further, online consultation consists in using the Internet to ask a group of people their opinion on one or more specific topics, allowing for trade-offs between participants. Generally, an agency consults a group of people to get their thoughts on an issue when a project or a policy is being developed or implemented, e.g. to identify or access options, or to evaluate ongoing activities. This enables governments to draft more citizen-centered policy.

As the Internet gains popularity with the public for voicing opinion, citizen participation in policy development through cyberspace is changing the face of democracy. The rise of the Internet has given way to buzzwords such as e-democracy, referring to citizen participation in politics, government issues and policy development through electronic technologies and the Internet, and eGovernment, pertaining to providing citizens with government information and services online. Online consultation is an extension of these concepts. Through online engagement, government is enabled to hold interactive dialogues with the public as they have a more direct route to citizen opinion via the Internet.

The California Report Card (CRC) facilitates online consultation, working to support collaboration between citizens and the government though the Internet. Gavin Newsom, Lt. Governor of California, and the Center for Information Technology Research in the Interest of Society at University of California, Berkeley jointly launched the CRC in January 2014.[1] The CRC allows for Californians to vote online on six timely issues. The site then redirects users to an electronic "cafe" using Principal Component Analysis. In the "cafe", participants can textually submit their own suggestions and assess the ideas of other users. The CRC offers a means of connecting the public to the California government.

While this definition is framed in the Canadian context, other countries like the UK, Denmark, Scotland, and Australia can also be considered leaders in the field. These and many other countries are integrating online consultations and engagement using various methods and for a range of purposes. The European Union also utilises online consultations. These complement face-to-face consultations and help to create greater transparency of the democratic process. Online consultations are also increasingly being used by the United Nations and its Specialized Agencies. The Food and Agriculture Organization of the UN hosts online consultations to allow for more inclusive drafting processes of policy guidelines, reports and strategy papers. The Global Forum on Food Security and Nutrition (FSN Forum) is tasked with carrying out many of these consultations.

Sales Of Medicines

Keeping in view healthcare needs of citizens in rural India, CSC SPV has partnered with Jiva Ayurveda, TATA 1Mg, Mfine,WelcomeCure, and PharmEasy to bring homeopathic, Ayurvedic and Allopathic medicines to the reach of rural population through last mile network of CSCs. Ayushman Bharat Yojana

Ayushman Bharat Yojana or National Health Protection Scheme or Pradhan Mantri Jan Arogya Yojana (PM-JAY) aims to provide a service to create a healthy, capable and content new India. It has two goals:

Patanjali Swadeshi Samridhi Card

The Patanjali Swadeshi Samridhi Card is a significant part of Patanjali’s Swadeshi Movement for the economic and cultural liberation of India. 

Telemedicine Consultation

Telemedicine is derived from a Greek word Tele meaning ‘distance’ and a Latin word mederi meaning ‘to heal. Tele-Medicine means distance healing. 

offline service by csc e health care 

Saurabh Diagnostic Center in Barrackpore became an authorized collection center for Radcliffe Laboratory in January 2023. This partnership marked a significant milestone in healthcare accessibility for the local community. Located in Barrackpore, West Bengal, India, Saurabh Diagnostic Center has long been known for its commitment to providing quality diagnostic services to patients.

With the authorization from Radcliffe Laboratory, Saurabh Diagnostic Center expanded its range of services to include sample collection for a wide array of diagnostic tests. This collaboration allowed patients in Barrackpore and surrounding areas to conveniently access Radcliffe Laboratory's advanced diagnostic facilities without having to travel long distances.

The partnership between Saurabh Diagnostic Center and Redcliffe Laboratory ensured that patients received accurate and timely diagnostic reports, contributing to better healthcare outcomes in the region. Patients benefited from the expertise of both establishments, with Saurabh Diagnostic Center's experienced staff facilitating the sample collection process and Radcliffe Laboratory's state-of-the-art facilities ensuring precise analysis of the samples.

By becoming an authorized collection center for Redcliffe Laboratory, Saurabh Diagnostic Center reinforced its commitment to providing comprehensive healthcare solutions to the community. Patients could rely on the center for efficient and reliable diagnostic services, backed by the trusted reputation of Radcliffe Laboratory.

Overall, the collaboration between Saurabh Diagnostic Center and Redcliffe Laboratory in 2023 brought convenience, accessibility, and quality healthcare closer to the residents of Barrackpore, marking a significant step forward in the region's healthcare infrastructure.