Business to Citizen (B2C) is a business model in which companies or service providers deliver products, services, or solutions directly to individual citizens (end-users/consumers). Unlike Business-to-Business (B2B), where services are offered to other companies, or Business-to-Government (B2G), where businesses work with government bodies, the B2C approach focuses entirely on the needs of the general public.
B2C services are designed to be easy, convenient, and accessible, allowing people to use them without needing any middleman. This model is most commonly seen in retail, e-commerce, online services, financial services, and digital platforms.
Aadhaar Card (Download / Update / PVC)
PAN Card (New / Correction)
Voter ID (Apply / Correction / Print)
Passport Application & Appointment
Ration Card Services
Driving License (New / Renewal / Learner’s)
Vehicle RC & Insurance Renewal
E-Shram Card Registration / Update
Labour Card / Income / Caste / Domicile Certificates
Scholarship Form Filling
Darpan Registration
Swasthya Sathi Card Application
Record of Rights (ROR)
Mutation of Revenue Records
Domicile Certificate
Marriage Certificate (Online Application)
Caste Certificate (Online Application)
Income Certificate (Online Application)
NOC for Schools
Building / Development Permit
NOC for Building Plan Construction
e-Payment of Bills (Commercial)
Load Change / Category Change (Electricity/Utilities)
New Connection Application
Initial NOC / Plan Approval for Building Permit
Final NOC / Plan Approval for Occupancy Certificate
Online Banking Help
Bill Payments (Electricity / Water / Gas)
Mobile & DTH Recharge
Insurance Premium Payment
PF (Provident Fund) Services
Income Tax Return (ITR) Filing
Online Ticket Booking (Rail / Bus / Flight)
Job Portal Registration
Resume / Bio-data Preparation
Printout (B/W & Color), Scanning, Photocopy & Lamination
Typing & Documentation
Etc .