The file to the left details my Understanding by Design template based on the scenario below. The Understanding by Design framework offers a planning process and structure to guide curriculum, assessment, and instruction. Its two key ideas are contained in the title: 1) focus on teaching and assessing for understanding and learning transfer, and 2) design curriculum “backward” from those ends.

Scenario 1: Workforce Learning

• Goal: Your goal is to implement a new policy regarding Internet use in the workplace.
• Role: You are an instructional designer in a large company of office professionals
• Audience: The audience is a large customer service group taking inbound call and logging orders into a web-based system.
• Task: Complete the template applying UbD standards to the information provided in this scenario.