FAQ

We perform monthly, quarterly, and annual maintenance and inspections on your electrical system, HVAC system, plumbing system, refrigerators, dishwasher, garage doors, clothes washer and dryer, smoke detectors, fire extinguishers, and more!

All of our preventative maintenance service includes free general inspections of the condition of your home. Depending on the issue found can result in different outcomes. We are not licensed to work on electrical, plumbing, or HVAC systems, because of this most of these repairs can not be performed by us. But we will work with you in finding a licensed contractor, this can help you save money by eliminating a visit by these contractors to find and diagnose the problem.

If it is a problem that can be fixed by us we will either fix it during our inspection if we have all the tools and supplies, or we will make the repair on our next service. Extra repairs can be an extra fee depending on what is required.

Before any repairs are made that will require any payment we will work with you to help find the best solution

Our goal is to work with you on getting any problem solved from beginning to end

Nothing is required, but we recommend your dishwasher be empty along with your clothes washer and dryer. This will allow us to be able to do all of our preventative maintenance services.

When enrolled in automatic payments you allow us to automatially charge your card for every service. When you enroll in this service not only do you elimiinate the risk of losing service we will also apply a $10 discount every month

Currently we are serving Pinellas, Hillsborough, and parts of Polk county. But we are constantly expanding so feel free to reach out even if you are not in these exact areas

For the first appointment a time and date will be made over the phone, text, or email. We will then call the day before to confirm, once we finish performing our first service we will setup a regular schedule. This regular schedule will be based on the days of the week, not the day of the month. For example we will come every 3rd Saturday of the month, this will help ensure availability for everyone 

For customers who signed up for automatic payments invoices will be sent the week of service and can be paid online through credit card or bank transfer. For customers who do not have automatic payments then payment will be collected at the end of the service and can be paid with cash, card, or check

Yes, we work with landlords who own and rent anywhere from 1 house to 200+ unit apartment complexes. Every situation will be different and require a unique solution, but feel free to reach out and we will be happy to meet to discuss a custom service for you

More than 24 hour notice - Full refund will be made

Less than 24 hour notice - 50% refund

No notice / no one is home - No refund can be made, but 25% credit can be applied to a future visit

If you need to reschedule we ask that you give us 48 hours notice and we will do our best to find a new time and date that works for you

As of now we are only able to service renters in the Lakeland area, this is because of the differance in services that are required for a renter. For renters we more focus on the safety and cleanliness of the home.

To cancel just send an email to Ryan@Ryliablity.com and we will cancel all future services. But we hope before you cancel you are able to reach out to see if there is a problem that we are able to fix

Feel free to reach out to us via text, call, email, Instagram message, or Facebook messenger

Call or text - 813.328.1355

Email - Ryan@Ryliability.com

Instagram - @ryliability

Facebook messenger - Ryliability

Yes we do!  We offer multiple discounts!

Referrals

We offer $15 off for 3 months for every referral, this discount is for both the person who is referred and the person who referred us! Discounts will be added for the first service

Automatic payments

For as long as you are signed up for automatic payments, we will apply a $10 discount every month

Healthcare workers

All RNs, LPNs, and CNAs will receive 15% off our standard service for as long as they are working, proof will be required at the first visit and annually after that

First Responders

All Police, firemen, and EMTs will receive 15% off our standard service for as long as they are a nurse, proof will be required at the first visit and annually after that

Linemen and Hurricane relief workers

We want to help the people who are helping us in the wake of Hurricane Helene and Hurricane Milton, all workers who have put there life on hold to help others with this disaster will get 30% off our standard service for their first 3 months

I have done work both as a mechanical engineer and a reliability engineer. Through these jobs I have a strong understanding of not just how things work, but how they break and how to keep them working. I have been responsible for saving millions by improving reliability of phosphoric acid and sulfuric acid production plants, and I can use this same experience to help identify and correct problems in people's homes to help make their homes safer, cleaner, and more efficient.

We are not interNACHI licensed so we are not able to perform 4-point or wind mitigation inspections for your home. But we are able to perform our standard inspections

We do not carry a electrical, plumbing, or HVAC license so for any repairs that will require these licenses we will work with you in finding a licensed contractor and ensuring all the work is correctly completed.