Student Support
REQUEST HELP ⛑️
RTC's CHAT (please review information provided below)
* HELP TICKET https://servicedesk.rtc
* EMAIL ServiceDesk@RTC.edu (creates help ticket)
* CALL 1+ 425-235-2500 (voicemail creates help ticket)
* An RTC support technician will email you within 1-2 business days
RTC's CHAT 💬
Found in bottom-right corner of (3) RTC web pages!
Canvas Login * Student Email * CTS/IT
NOTE: If your support team is unable to respond to your chat message within the 45 seconds, your chat message becomes an RTC support ticket.
Next a confirmation email is automatically sent to the email address you provided in your chat message.
*An RTC support technician will email you within 1-2 business days
How to manage my Canvas Course List (steps)
How to manage my Canvas Dashboard (steps)
RTC's Quarterly Student Welcome Letter (important!)
Student Email
Activate your student email right away as it will be the main channel for communications with the college and where password resets are sent and notices from financial aid, student services, the library, etc.
Visit https://rtc.edu/student-email to learn about:
Your email username
Your email's default password
How to change your email password
Where to get student email help, if needed
FORWARDING EMAIL
Want to forward your RTC student email to your preferred email?
Visit https://login.microsoftonline.com, login, and then
select the Settings (gear icon) located top-right
select Options
select Account
select Forward
input your preferred email account information.
Be sure to test its functionality because you don't want to miss anything!
The above youtube video is referencing this
RTC News & Events page