ROWELIZA Terms of Service
Welcome to ROWELIZA! By accessing our website, placing an order, or using our services, you agree to the Terms of Service outlined below. Please read them carefully.
1. General Information
ROWELIZA (“we”, “us”, “our”) designs, manufactures, and sells footwear, bags, leather goods, and accessories, including made-to-order and customized pieces. These Terms apply to all online and offline purchases, website browsing, and interactions with our brand.
2. Use of Our Website
You agree to use our website responsibly and not engage in activities that may harm the site, other users, or our business.
You must be at least 18 years old or have parental/guardian consent to make a purchase.
3. Product Information & Availability
We do our best to present product details, sizing, colors, and photos accurately. However, slight differences may occur due to:
Handmade craftsmanship
Lighting or screen settings
Material availability
Product availability is not guaranteed and may change without notice.
4. Orders & Payments
By placing an order, you confirm that:
All information you provide is accurate
You are authorized to use the chosen payment method
We reserve the right to cancel or reject orders due to incomplete information, fraudulent activity, or inventory issues.
Payments may be made through secure third-party channels such as GCash, bank transfers, or payment gateways.
5. Made-to-Order, Customized, & Bespoke Items
For personalized or custom-built products:
Production timeline depends on design complexity and material availability
Custom orders require full payment or a non-refundable deposit
Changes to the design after confirmation may incur additional charges
Customized and made-to-order items are not eligible for return or refund, unless due to a manufacturing defect
Please ensure measurements, sizes, or customization details are accurate before finalizing your order.
6. Shipping & Delivery
Delivery timelines vary depending on your location and courier performance.
ROWELIZA is not responsible for delays caused by:
Courier issues
Weather disturbances
Incomplete or incorrect delivery information
Shipping fees are calculated at checkout or upon order confirmation.
7. Returns, Exchanges & Refunds
Our Return & Refund Policy applies to all purchases.
Please refer to the full policy on our website.
Key notes:
Items must be returned unused, in original condition
Customized, bespoke, or personalized items cannot be returned
Manufacturing defects reported within the allowed timeframe will be repaired, replaced, or refunded based on assessment
Customer is responsible for return shipping costs unless the issue is our error.
8. Pricing & Promotions
Prices may change without prior notice.
Discounts, vouchers, or promotional offers cannot be combined unless stated otherwise.
We may modify or discontinue promos at any time.
9. Intellectual Property
All content on our website—including product designs, photos, logo, branding, and text—is owned by ROWELIZA.
You may not reproduce, copy, or use our materials without written permission.
10. Limitation of Liability
ROWELIZA is not liable for:
Losses due to misuse of products
Damages from late deliveries caused by courier delays
Errors caused by wrong size or customization details provided by the customer
Technical issues experienced on your device or browser while using our website
To the fullest extent permitted by law, our liability is limited to the value of the product purchased.
11. Privacy Policy
Your privacy is important to us.
By using our services, you agree to the collection and processing of personal data as outlined in our Privacy Policy.
12. Changes to These Terms
We may update or revise these Terms of Service anytime. The updated version will be posted on our website with a new effective date.
Continued use of our services means you accept the revised Terms.
13. Contact Us
For questions or concerns about these Terms:
📩 Email: fashionpurveyorecom@gmail.com
📱 Mobile: +639178132825
📍 Location: Marikina City, Philippines