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Repair Call Flow V2

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Opening the Call
Customer Authentication
Visual Audit
Concern Identification
Create Notation
- Notes Generator
Promote Self Care Channel
Closing the Call
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Repair Call Flow V2

Repair Interactive Call Flow

Please follow this interactive call flow guide to ensure 100% QA and BCM scores. Let's get started!

Opening the Call

Infocom Repair Training | E-mail us @ RepairTraining@infocomtech.com.ph

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