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    • Pandemic gives hyperlocal model a new lease of life Supply Chain Management
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    • Class 12 IB Psychology Project report on CAUSES, CONSEQUENCES & TREATMENT O
    • NISSAN’S ELECTRIC VEHICLE STRATEGY IN 2011: LEADING THE WAY TOWARD ZERO-EMI
    • MBA and BBA Online Tutoring: A Convenient Solution for Students in Noida
    • McDonald’s Corporation Case Study solution: Strategic issues of McDonald's,
    • Calveta Dining Services, Inc.: A Recipe for Growth HBS Case study Solution
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RBL Academy
  • Home
  • About Us
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  • Contact Us
  • Blog
    • Increasing Demand of Home Tutors & Home tuitions in Noida
    • RBL Academy - Your One-Stop Destination for Accountancy and Economics Coach
    • Choosing the Best Coaching for Class 11 and 12 Accounts and Economics in No
    • The Benefits of Home Tuition for Accounts and Economics in Class 11 and 12
    • Benefits of Hiring a Home Tutor for Class 11 and 12 Accounts and Economics
    • Best Home Tutors & Project Report & Assignment solutions provider for Amity
    • RBL Academy - The Best Choice for Accounts and Economics Coaching in Noida
    • SSC Coaching in Noida: RBL Academy
    • Guiding MBA & BBA Amity students for Home Tuition & Project Report solution
    • Looking for the Best SSC Coaching in Noida? Here's What You Need to Know
    • Desire to crack SSC Join Best SSC Coaching in Noida
    • Why Home Tuition Is Essential for Class 11 and 12 Accounts and Economics su
    • How RBL Academy can provide MBA and BBA Project Report and Assignment Solut
    • Exploring the Benefits of Summer Internship MBA/BBA Projects and Home Tutor
    • Maximizing Your Summer Break: How to Make the Most of Summer Internship MBA
    • Unlocking Success: A Guide to Online Tutoring in Management Accounting, Inv
    • Unleashing the Power of Online Tutoring: A Guide to Mastering Accounts, Eco
    • Mastering Your Finances: Why Hiring a Home Tutor for Accounts, Financial Ma
    • Mastering Subjects with Online Tutoring: Unlocking the Potential of Managem
    • Unlocking Your Potential: Discover the Power of Online Tutoring in Manageme
    • Enhancing Your Academic Journey with a Home Tutor for Accounts, Financial M
    • Unlocking Success: Unleash Your Potential with Online Tutoring in Key Busin
    • Unleashing Your Potential: Exploring the World of Online Tutoring
    • Unlocking Academic Success: The Power of Online Tutoring
    • Finding the Best Accounts, Business Studies and Economics Home Tutor Near Y
    • Finding the Best Accounts, Business Studies, and Economics Home Tutor Near
    • Excelling in Commerce Education: Class 11 and 12 Accounts and Economics Coa
    • Introducing RBL Academy: Your Destination for Exceptional Commerce Coaching
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    • Unleashing Academic Success: Your Search for the Perfect Home Tutor Ends He
    • Unlocking Academic Success: The Search for the Perfect Home Tutor Near You
    • Unlocking Academic Excellence: Your Path to Success with RBL Academy's Priv
    • Unlock Your Academic Potential: BBA, BCom and MBA Home Tutors in Noida and
    • RBL Academy: Your One-Stop Solution for BBA, B.Com, and MBA Home Tuition &
    • RBL Academy: Your One-Stop Solution for Top-notch Home and Online Tuition i
    • Navigating Success: Unconventional Pathways with BBA, B.Com and MBA Online
    • Unveiling Excellence: Nurturing Business Minds through Personalized Home an
    • Navigating the Digital Academia: Unveiling the Future of BBA and MBA Educat
    • Elevate Your Learning with Expert BBA & MBA Home Tutors for Accounts, Econo
    • Unlocking Academic Success: Your Ultimate Guide to Finding the Perfect Home
    • "Unlocking Academic Excellence: Your Guide to Finding the Perfect Home Tuto
    • Unlocking Success: Your Ultimate Guide to MBA and BBA Assignment Solutions,
    • Unlocking Success: MBA and BBA Assignment Solutions for Summer Internship P
    • Unlocking Success Class 11 and Class 12 Accounts & Economics Coaching in No
    • Navigating the World of Accounts and Economics: Class 11 and 12 Coaching in
    • Navigating the World of Accounts and Economics: Class 11 and 12 Coaching in
    • Unlocking Academic Success: The Power of Online Tutors and Tuition for BBA,
    • Navigating the Academic Journey: Unveiling the Power of Online Tutoring and
    • Unlocking Academic Excellence: Your Guide to BBA and MBA Online Tutoring, C
    • Navigating the Academic Waters: BBA and MBA Online Tutoring, CA Support and
    • Navigating the Academic Landscape: Unlocking Success with Online Tutoring i
    • Unlocking Success: Navigating BBA and MBA Education with Online Tutors and
    • Navigating Academic Success: Unleashing the Power of Online Tutoring for BB
    • Tutoring in BBA, MBA, and CA Education, and the Gateway to Excellence with
    • Mastering Business Essentials: Unleashing the Power of Online Tutors in Ope
    • Navigating Business Excellence: Unlocking Insights with Online Tutoring in
    • Elevating Your Academic Journey: Unveiling the World of Online Tutoring in
    • Navigating the World of Business Education: Unveiling the Role of Online Tu
    • Nurturing Success through Virtual Guidance: Unveiling the World of Online T
    • Optimizing Success: The Role of Online Tutoring in Operation Research, Oper
    • Mastering Business Acumen: The Impact of Online Tutoring in OR, Operations
  • Project & Assignment solutions
    • Case Study solution of BRANDED LIFESTYLE HOLDINGS LIMITED
    • Adidas Marketing case study solution: Adidas Marketing mix, Adidas website
    • AIR FLY AIRLINES Merger issues leading to failure of Industrial relations
    • Pandemic gives hyperlocal model a new lease of life Supply Chain Management
    • Designing Employee Compensation strategy & Effective Pay for Performance co
    • LEMON TREE HOTELS: OPENING DOORS FOR EVERYONE case study solutions 1. Ident
    • AIMA PGDM GMO4 Managerial Economics Assignment
    • MBA HR Project on analysis of intrinsic and extrinsic factors of motivation
    • EBI Project report and review on - To identify issues being faced by studen
    • ALPHABET’S GOOGLE Case study analysis and solution - Five Force Analysis of
    • AMAZON AS AN EMPLOYER SHRM case study solution- an article published in The
    • AMAZON’S KIRANANOW: THE INDIAN ONLINE GROCERY MARKET Case Study solution, A
    • Countering the Dreaded Supply Chain Bullwhip Effect in a COVID-19 World sup
    • The Supply Chain Game "Beer Game" questions and their solutions
    • Adidas Seven step scenario planning method, Evaluation of future strategic
    • Sherwood Forest Center Parcs village Case Study solution- Sustainable touri
    • Class 12 IB Psychology Project report on CAUSES, CONSEQUENCES & TREATMENT O
    • NISSAN’S ELECTRIC VEHICLE STRATEGY IN 2011: LEADING THE WAY TOWARD ZERO-EMI
    • MBA and BBA Online Tutoring: A Convenient Solution for Students in Noida
    • McDonald’s Corporation Case Study solution: Strategic issues of McDonald's,
    • Calveta Dining Services, Inc.: A Recipe for Growth HBS Case study Solution
    • QuickMedx Inc. HBS case study solution
    • Federal Bureau of Investigation, 2001 (Abridged) FBI Case Study Soluti
    • HBS CASE - Organization and Strategy at Millennium (A)
    • Excelling in Business Education with MBA and BBA Project Report and Assignm
    • Accountancy / Financial Accounting MCQs Multiple choice Questions - Class 1
  • More
    • Home
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    • Courses
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    • Contact Us
    • Blog
      • Increasing Demand of Home Tutors & Home tuitions in Noida
      • RBL Academy - Your One-Stop Destination for Accountancy and Economics Coach
      • Choosing the Best Coaching for Class 11 and 12 Accounts and Economics in No
      • The Benefits of Home Tuition for Accounts and Economics in Class 11 and 12
      • Benefits of Hiring a Home Tutor for Class 11 and 12 Accounts and Economics
      • Best Home Tutors & Project Report & Assignment solutions provider for Amity
      • RBL Academy - The Best Choice for Accounts and Economics Coaching in Noida
      • SSC Coaching in Noida: RBL Academy
      • Guiding MBA & BBA Amity students for Home Tuition & Project Report solution
      • Looking for the Best SSC Coaching in Noida? Here's What You Need to Know
      • Desire to crack SSC Join Best SSC Coaching in Noida
      • Why Home Tuition Is Essential for Class 11 and 12 Accounts and Economics su
      • How RBL Academy can provide MBA and BBA Project Report and Assignment Solut
      • Exploring the Benefits of Summer Internship MBA/BBA Projects and Home Tutor
      • Maximizing Your Summer Break: How to Make the Most of Summer Internship MBA
      • Unlocking Success: A Guide to Online Tutoring in Management Accounting, Inv
      • Unleashing the Power of Online Tutoring: A Guide to Mastering Accounts, Eco
      • Mastering Your Finances: Why Hiring a Home Tutor for Accounts, Financial Ma
      • Mastering Subjects with Online Tutoring: Unlocking the Potential of Managem
      • Unlocking Your Potential: Discover the Power of Online Tutoring in Manageme
      • Enhancing Your Academic Journey with a Home Tutor for Accounts, Financial M
      • Unlocking Success: Unleash Your Potential with Online Tutoring in Key Busin
      • Unleashing Your Potential: Exploring the World of Online Tutoring
      • Unlocking Academic Success: The Power of Online Tutoring
      • Finding the Best Accounts, Business Studies and Economics Home Tutor Near Y
      • Finding the Best Accounts, Business Studies, and Economics Home Tutor Near
      • Excelling in Commerce Education: Class 11 and 12 Accounts and Economics Coa
      • Introducing RBL Academy: Your Destination for Exceptional Commerce Coaching
      • Ace Your Commerce Studies: Unlocking the Best Class 11 and Class 12 Coachin
      • Revolutionizing Education: Discovering the Best Class 11 and 12 Accounts, E
      • Unleashing Academic Excellence: Unraveling the Best Class 11 and 12 Account
      • Unleashing Academic Success: Your Search for the Perfect Home Tutor Ends He
      • Unlocking Academic Success: The Search for the Perfect Home Tutor Near You
      • Unlocking Academic Excellence: Your Path to Success with RBL Academy's Priv
      • Unlock Your Academic Potential: BBA, BCom and MBA Home Tutors in Noida and
      • RBL Academy: Your One-Stop Solution for BBA, B.Com, and MBA Home Tuition &
      • RBL Academy: Your One-Stop Solution for Top-notch Home and Online Tuition i
      • Navigating Success: Unconventional Pathways with BBA, B.Com and MBA Online
      • Unveiling Excellence: Nurturing Business Minds through Personalized Home an
      • Navigating the Digital Academia: Unveiling the Future of BBA and MBA Educat
      • Elevate Your Learning with Expert BBA & MBA Home Tutors for Accounts, Econo
      • Unlocking Academic Success: Your Ultimate Guide to Finding the Perfect Home
      • "Unlocking Academic Excellence: Your Guide to Finding the Perfect Home Tuto
      • Unlocking Success: Your Ultimate Guide to MBA and BBA Assignment Solutions,
      • Unlocking Success: MBA and BBA Assignment Solutions for Summer Internship P
      • Unlocking Success Class 11 and Class 12 Accounts & Economics Coaching in No
      • Navigating the World of Accounts and Economics: Class 11 and 12 Coaching in
      • Navigating the World of Accounts and Economics: Class 11 and 12 Coaching in
      • Unlocking Academic Success: The Power of Online Tutors and Tuition for BBA,
      • Navigating the Academic Journey: Unveiling the Power of Online Tutoring and
      • Unlocking Academic Excellence: Your Guide to BBA and MBA Online Tutoring, C
      • Navigating the Academic Waters: BBA and MBA Online Tutoring, CA Support and
      • Navigating the Academic Landscape: Unlocking Success with Online Tutoring i
      • Unlocking Success: Navigating BBA and MBA Education with Online Tutors and
      • Navigating Academic Success: Unleashing the Power of Online Tutoring for BB
      • Tutoring in BBA, MBA, and CA Education, and the Gateway to Excellence with
      • Mastering Business Essentials: Unleashing the Power of Online Tutors in Ope
      • Navigating Business Excellence: Unlocking Insights with Online Tutoring in
      • Elevating Your Academic Journey: Unveiling the World of Online Tutoring in
      • Navigating the World of Business Education: Unveiling the Role of Online Tu
      • Nurturing Success through Virtual Guidance: Unveiling the World of Online T
      • Optimizing Success: The Role of Online Tutoring in Operation Research, Oper
      • Mastering Business Acumen: The Impact of Online Tutoring in OR, Operations
    • Project & Assignment solutions
      • Case Study solution of BRANDED LIFESTYLE HOLDINGS LIMITED
      • Adidas Marketing case study solution: Adidas Marketing mix, Adidas website
      • AIR FLY AIRLINES Merger issues leading to failure of Industrial relations
      • Pandemic gives hyperlocal model a new lease of life Supply Chain Management
      • Designing Employee Compensation strategy & Effective Pay for Performance co
      • LEMON TREE HOTELS: OPENING DOORS FOR EVERYONE case study solutions 1. Ident
      • AIMA PGDM GMO4 Managerial Economics Assignment
      • MBA HR Project on analysis of intrinsic and extrinsic factors of motivation
      • EBI Project report and review on - To identify issues being faced by studen
      • ALPHABET’S GOOGLE Case study analysis and solution - Five Force Analysis of
      • AMAZON AS AN EMPLOYER SHRM case study solution- an article published in The
      • AMAZON’S KIRANANOW: THE INDIAN ONLINE GROCERY MARKET Case Study solution, A
      • Countering the Dreaded Supply Chain Bullwhip Effect in a COVID-19 World sup
      • The Supply Chain Game "Beer Game" questions and their solutions
      • Adidas Seven step scenario planning method, Evaluation of future strategic
      • Sherwood Forest Center Parcs village Case Study solution- Sustainable touri
      • Class 12 IB Psychology Project report on CAUSES, CONSEQUENCES & TREATMENT O
      • NISSAN’S ELECTRIC VEHICLE STRATEGY IN 2011: LEADING THE WAY TOWARD ZERO-EMI
      • MBA and BBA Online Tutoring: A Convenient Solution for Students in Noida
      • McDonald’s Corporation Case Study solution: Strategic issues of McDonald's,
      • Calveta Dining Services, Inc.: A Recipe for Growth HBS Case study Solution
      • QuickMedx Inc. HBS case study solution
      • Federal Bureau of Investigation, 2001 (Abridged) FBI Case Study Soluti
      • HBS CASE - Organization and Strategy at Millennium (A)
      • Excelling in Business Education with MBA and BBA Project Report and Assignm
      • Accountancy / Financial Accounting MCQs Multiple choice Questions - Class 1

Calveta Dining Services Inc.: A Recipe for Growth HBS Case study Solution

Case- On a June day in 2009, Frank Calveta, president and chief executive officer of Calveta Dining Services, Inc., struggled as he prepared to present growth strategies to his father, founder and former CEO Antonio Calveta. Calveta was a $2 billion, privately held firm that managed food service operations for nearly 1,000 senior living facilities (SLFs) in the United States. When Antonio retired in 2007 after 35 years of leadership, he named his eldest son, Frank, CEO and told him to double the company’s revenues within five years. Two years in, Frank confided, “I can’t let my father down. I can’t abandon the special company culture we have or risk our reputation for quality food service. But after two years in this job I still don’t have a credible strategy for meeting those two promises and also growing the business as aggressively as my father wants.”


Calveta Dining Services, Inc.: A Recipe for Growth HBS Case study Solution-

  • Core issues related to the case

  • Analysis of data for the root cause/s of the problem

  • Probable solutions based on the root cause to solve the problem

CALVETA

Core issues related to the case:

· To maintain the reputation it had earned over a period of time and a Fear of losing Calveta’s solid reputation as a leader in the health-care sector due to expansion of business into different segments.

· Conflicting objectives of preserving the company culture and achieving aggressive growth simultaneously.

· To have well versed employees in the organisation who can strongly follow the Antonio way of doing things in the organisation.

· Conflicts and a sense of confusions in decisions related to expansion and diversification of business into other segments and acquisition of GSD. Financial Problems in Expansion of business beyond the SLF segment to hospital segment in order to double the revenue of the organisation.

· Financial Problems in Expansion of business beyond the SLF segment to hospital segment in order to double the revenue of the organisation.

· Losing of contracts and rising of Customers’ dissatisfaction due to frequent changes in management and account managers at different facility centers.

Analysis of data for the root cause/s of the problem

Preserving the company culture and achieving aggressive growth were conflicting objectives Frank knew that organization already showed signs of strain, “and his sister and more than one of her colleagues on Calveta’s executive team agreed that would rather save the culture than spread themselves too rapidly into new businesses.

Despite the growth of an aging population, and despite Calveta’s impressive business growth, it seemed highly unlikely to Frank and the executive team that the company could double its revenues in five years unless it branched out beyond the SLF segment.

And despite growth in the hospital sector, Hospitals were, in the aftermath of the 2008–2009 recession, facing cutbacks in equipment and service due to decreases in charitable donations, reduced government assistance, and declining patient-stay lengths. Calveta expected such cutbacks to result in hospital closings, possibly reducing the potential market size.

Frank feared that Calveta’s solid reputation as a leader in the health-care sector might become threatened as its relative size shrank versus the competition.

Considering the financial challenges of getting into the hospital segment, the upbeat angles seemed a bit pie-in-the-sky as Calveta shouldered little debt. Because the company had been able to fuel its growth through prudent cash flow management, it did not need to rely on debt to finance kitchen equipment and renovations. If Calveta chose to pursue growth through acquisition, however, its no-debt philosophy would almost certainly need to be set aside. Calveta’s unique culture also served as an impediment to growth through acquisition.

Lost contracts typically resulted from changes in management at an SLF; only rarely did an SLF drop Calveta citing poor performance. For several years, Frank Calveta had heard about such defections, and he believed that the vice president of account management had been dealing with them effectively. But when he’d begun reading the company’s annual client satisfaction survey results from the perspective of the CEO’s chair, Frank recognized that client frustrations with employee progression policies had worsened.

Frank felt that the organizational structure of the firm was partly to blame for the customer dissatisfaction. While he’d been CFO, Frank had expressed concern that the design of the organization might have gotten knocked out of alignment as the company grew, but little had been done as Jennifer, speaking as COO, had disagreed with Frank. But Upon reading the latest surveys, Frank decided to have another look at the company’s organizational chart.

Frank also worried about a rising diversity in the skills of area and account managers. It was becoming harder to find operations managers who fully embraced Antonio’s Way which can pose a problem in maintaining core values of the organisation. Recent development in the organisation has posed a rising diversity in the skills of area and account managers and new joinees lacked the industry experience.

As per Jenifer, GSD from Great Southwest don’t have the best reputation. They’ve had labor problems and substantial turnover in their management ranks. However, Frank was confident that maybe Calveta’s best managers could slowly move GSD’s culture toward Antonio’s Way.

[RBL Academy provides Best coaching, home tutor home tuition, online coaching classes, Project and assignment solutions for all subjects of Class 11 and 12 Accounts, Business Studies and economics. Home tuition for BBA, B.Com, MBA, CA, CS and CMA all subjects Financial management, Cost Accounting, Management Accounting, Corporate Finance, Business Statistics, Economics, Income Tax, Financial Accounting, Operation Research, Operation Management, Business Statistics, Investment Management, Security analysis and Portfolio Management, Corporate Accounting, Research methodology, Corporate tax Planning, Strategic Financial Management, Advance Cost Accounting, Financial Derivatives and all other subjects as per requirement of students are also offered.]

Probable solutions based on the root cause to solve the problems:-

Looking into scenario and objectives of the organisation, Calveta must opt for expansion of its business in different business segments particularly hospital segment as they are leaders in health segments. As the statistical data also proved that there is a sharp increase in aging population and 75 % market remained untapped. So Calveta must exploit this opportunity and target to achieve the goal of doubling its revenue in five years. Though Company have had no debt in its financial structure but in order to ensure its growth and expansion plan they must lever its financial structure and take advantage of reputation of company in getting debts from the market. Instead of hiring fresh graduates, company should focus on hiring those candidates who are ready to work in ANTONIO’s way, a work culture set by the founder of the company and the company should train them accordingly in order to maintain in reputation in the market. The company should go for acquisition of GSD as this company can help in expansion of the business in great southwest, the place where Calveta is not operational. The problems of labor problems can be sorted out by hiring competent employees and training them to cater the needs of company.

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