• Instructional Designer

• NLP

• POSH Training

• Personality Development

• Presentation Skills

• Negotiation Skills

• Interview Skills

• Time Management Skills

• Customer Service Excellence

• Appearance and Grooming Management

• Goal- Setting

• Communication Skills

• Interpersonal Skills

• Advisory and Counselling- Parenting, Screen Addiction, Behaviour, Child Counselling

Behavioural Trainer- Center of Professional Attachment & Alumni Engagement, The NorthCap University, Gurgaon (05/2024-12/2024)

• Developed and delivered a comprehensive training programme for students, covering essential skills for transitioning from academic environments to professional settings. Topics included professional etiquette, effective communication, and time management.

• Facilitated workshops on interview techniques, including preparation for various interview formats, answering common questions, and résumé/cover letter optimisation.

• Coordinated and executed a series of industry guest lectures and discussions to bridge the gap between academic learning and industry practices.

• Introduced and guided students through the SCALE (Self-awareness, Communication, Adaptability, Learning, and Engagement) framework to enhance their professional competencies.

• Conducted special sessions on emotional intelligence, empathy, stress management, time management, and conflict management to support holistic student development.

• Completed frequent assessments of training materials, structure, and success rates in order to enhance the programme.

• Provided additional materials to enhance training.

• Created successful training courses based on evaluation of student needs.

• Documented participant attendance, engagement and progress.

Communication Trainer-Avis Aviation Academy, Gurgaon (03/ 2023- 04/2024)

• Lead training sessions to improve employees' presentation abilities, focusing on body language, tone, and professional etiquette, enhancing communication and self-confidence.

• Develop and deliver lessons on improving verbal communication, public speaking skills, and accent neutralization

• Facilitate sessions to help students set realistic professional and personal goals, along with strategies for time management to boost productivity and performance.

• Provide training on building effective workplace relationships, focusing on teamwork, active listening, conflict resolution, and emotional intelligence.

• Lead the creation and continual improvement of learning content, ensuring alignment with organizational objectives and student’s needs

• Facilitate leadership programs focusing on executive presence, strategic thinking, and decision-making skills for aviation aspirants

Manager-Axis Bank Ltd., New Delhi & Pune (07/2006-06/2011)

• Implemented strategic sales plans that expanded company’s customer base and solidified its presence. Established and maintained productive and professional relationships with key personnel in assigned customer accounts.

• Developed and implemented new sales initiatives, strategies and programs to capture key demographics. Managed the sales generation through the bank’s sales channel and the front desk officers.

• Identified emerging markets and market shifts while being fully aware of new products and competition status.

• Tracked sales goals and reporting results as necessary. Oversaw the activities and performance of the sales team. Coordinated with marketing on lead generation.

• Promoted the organization and products. Understood the ideal customers and how they related to the products.