RANDOMS CHAT PRIVACY POLICY

Last Updated: October 1, 2026
Original Effective Date: April 9, 2026

Randoms Chat, also listed as Randoms: Anonymous Chat, is operated by gigasonet ("we", "us", or "our"). This policy explains how we handle information when you use the app. Features may vary by platform, app version, and Premium access.

Privacy and deletion contact: contact@gigasonet.com

1. ANONYMOUS USE AND APP IDENTITY

Core features do not require your real name, email address, phone number, password, or social media login. However, anonymous use does not mean that no personal data is processed or that activity cannot be linked across sessions.

The app creates a Firebase anonymous authentication account and uses a persistent app identity to associate your profile, friends, settings, and entitlements. This uses Android ID on Android, Identifier for Vendor on supported iOS versions, or a locally generated identifier when needed. These are not permanent, unchangeable hardware serial numbers.

2. INFORMATION WE PROCESS

Information you provide:

• Your chosen or generated display name, avatar, and uploaded profile photo.

• Chat text, images, videos, replies, message likes, offline mailbox messages, and associated sender identifiers, timestamps, delivery/read status, and media links.

• Friend requests, friend and blocked-user lists, and reports, including user identifiers, reasons, and details you provide.

• Referral codes and associations, coin balances, transfers, reward claims, and related transaction records.

• Support correspondence, including your email address and any attachments you provide.

Information generated or collected through app use:

• App/device and anonymous authentication identifiers, app version, device and operating system information, and network information processed by service providers.

• Online presence, typing indicators, activity timestamps, and settings needed to operate features.

• Approximate city and country derived from your IP address through ipapi.co or IPinfo. These providers receive your IP address during lookup. The app does not use GPS for this feature.

• Push notification tokens.

• Purchase, subscription, entitlement, and expiry information from the app store and RevenueCat.

• Usage and advertising information described below.

Hide Location controls whether your city/country is shown to other users. Ghost Mode controls supported presence displays. These settings do not stop IP-based location requests or prevent network providers from receiving your IP address.

3. HOW WE USE INFORMATION

We use information to recognize your app identity, deliver messages and media, connect chat partners, maintain profiles and friendships, provide mailbox and notifications, operate coins and referrals, verify purchases and timed rewards, provide optional translation and AI chat, measure app and ad performance, address reports, prevent abuse, and respond to support or privacy requests.

4. CHAT CONTENT, MEDIA, AND AI COMPANIONS

Original messages and chat records are sent through Firebase. Uploaded profile photos and chat images/videos are processed and hosted by Cloudinary; media links are stored with app records.

People you interact with can see content you send and the profile information shown to them. Recipients may save, copy, photograph, or share content and media links. Randoms Chat does not provide end-to-end encrypted messaging.

Where supported, incoming chat media has blurred previews and the media viewer attempts to restrict screenshots or screen recording. These protections cannot guarantee that content will never be captured or shared.

Some chat partners are AI companions, identified as AI in their profile name. An AI companion may be offered when a human match is unavailable. When you chat with an AI companion, your message text and recent conversation context are sent to Groq and/or Cohere to generate replies. Personal information you include in that text is included in the request. Providers also receive network information such as your IP address. AI replies are stored as part of the conversation.

AI-provider retention and use of requests depend on provider terms, privacy policies, and service configuration. We do not promise that AI conversations remain only on your device or that providers never retain requests. Avoid sending sensitive personal information to chat partners or AI companions.

5. OPTIONAL ON-DEVICE TRANSLATION

Supported Android versions offer optional Google ML Kit translation for languages listed in Translation Packs. Translation is off by default and requires eligible Premium or temporary rewarded access. You can choose a target language and download individual or multiple supported packs. Downloads require internet access and device storage; size estimates are approximate.

Translation and language identification process chat text on your device. Chat text and translated text are not sent to Google or an AI provider for this translation feature. Original messages still pass through the normal cloud chat service, and AI conversations are handled as explained above.

Translation packs are downloaded from Google when you request them. Automatic language detection may separately download a helper model through Google Play services on first use. Translation results are cached temporarily in device memory and are not uploaded by the app as separate translated message records. Available older messages can also be translated after the necessary packs are installed.

Google ML Kit may send device/app information, identifiers, performance and error information, model-download events, input/output sizes, identified languages, and configured source/target languages for SDK diagnostics and usage analytics. This does not include transmitting message text for cloud translation.

Details:
https://developers.google.com/ml-kit/android-data-disclosure

You can disable translation and delete packs in Settings. Packs can remain installed after Premium or rewarded access expires. The Usage analytics switch below does not control ML Kit's separate SDK diagnostics.

6. USAGE ANALYTICS

Usage analytics is enabled by default in the current app settings. You can turn it off in Settings > Privacy > Usage analytics.

When enabled, Firebase/Google Analytics receives events such as app opens, match attempts and outcomes, session-duration ranges, feature interactions, purchase/reward events, and ad load/show performance. Analytics may also process app-instance identifiers, device/app information, and general network/location information under Google's service practices.

The app does not intentionally include chat message text or uploaded media in custom analytics events and does not set a custom Analytics user ID. Analytics is pseudonymous rather than guaranteed anonymous.

Turning the switch off stops subsequent app-controlled Analytics collection; it does not automatically erase previously collected information. It does not disable essential backend processing, advertising SDK processing, or ML Kit diagnostics.

7. ADVERTISING AND PRIVACY CHOICES

The app uses Google AdMob and mediation partners including Unity Ads and Meta Audience Network. Depending on your region, choices, platform, and SDK configuration, these services may process advertising/app identifiers, IP addresses and approximate location, device/app information, ad impressions and interactions, and diagnostic information to deliver and measure ads and detect fraud.

We use Google's consent framework where applicable. You can revisit advertising Privacy choices in Settings when available. Depending on applicable requirements and your choices, ads may be personalized, non-personalized, limited, or unavailable. Declining personalization does not necessarily stop every form of advertising-related data processing.

You can also use your device's advertising identifier and privacy controls. Usage analytics is separate from advertising consent. Rewarded ads are optional; reward eligibility, completion, and expiry information is used to grant temporary benefits, including eligible 30-minute Premium access.

Google Mobile Ads data disclosure:
https://developers.google.com/admob/android/privacy/play-data-disclosure

8. PURCHASES, PERMISSIONS, AND NOTIFICATIONS

Purchases are handled by the app store. RevenueCat processes the app's account/device identity, purchase and transaction information, and entitlements to validate purchases, restore access, and determine expiry. We do not receive your full payment card details. Resetting or deleting an app profile does not itself cancel a store subscription; manage subscriptions through the store.

Media access is used when you choose a profile image or chat attachment, subject to your device's picker and permission controls. Notification permission allows message, friend, mailbox, reward, and other app notifications. Previews may contain a sender name or message text and may appear on your lock screen; control previews and permissions in device settings.

Where coin reminders are enabled, the backend uses app activity, absence times, notification tokens, reward eligibility, and claim records to send up to three reminders during an absence. Returning cancels remaining reminders while already issued rewards keep their original claim window. Reminder rewards expire after 24 hours, and their in-app notices are removed after seven days. This does not delete the associated balance, claim, transfer, or anti-fraud records, which may be retained for account operation and security.

Optional biometric app lock uses operating-system authentication. The app receives an authentication result, not your fingerprint or face template. Internet access supports online features and model downloads. The Android build also declares microphone/audio permissions; a permission declaration alone does not mean audio is being recorded. Current standard text, image, and video chat flows do not record background audio.

9. SERVICE PROVIDERS AND OTHER DISCLOSURES

Relevant providers include:

• Vercel: hosting of notification and coin backend endpoints, including request metadata and information needed to process those requests — https://vercel.com/legal/privacy-policy

• Google Firebase: anonymous authentication, database storage, messaging infrastructure, and analytics — https://firebase.google.com/support/privacy

• Google/AdMob and Google ML Kit: advertising, consent, and on-device language tools — https://policies.google.com/privacy

• Cloudinary: uploaded media hosting and delivery — https://cloudinary.com/privacy

• RevenueCat: purchase and entitlement management — https://www.revenuecat.com/privacy

• Unity Ads: mediated advertising — https://unity.com/legal/game-player-and-app-user-privacy-policy

• Meta Audience Network: mediated advertising — https://www.facebook.com/privacy/policy/

• Groq: AI responses — https://groq.com/privacy-policy

• Cohere: AI responses — https://cohere.com/privacy

• ipapi.co: IP-based location lookup — https://ipapi.co/privacy/

• IPinfo: fallback IP-based location lookup — https://ipinfo.io/privacy-policy

External avatar, image, and content delivery services may receive your IP address and request metadata when their resources load. Provider processing varies by service, configuration, and features used.

We may disclose relevant information to respond to a valid legal request, investigate abuse or safety reports, or protect users and the service. Providers may process information outside your country. Applicable provider terms and safeguards govern their processing and transfers.

10. RETENTION AND DELETION

Cloud profile, chat, media, social, and transaction records can remain stored beyond an individual session. Ending a random chat, clearing local history, uninstalling the app, or deleting a language pack does not necessarily delete cloud records or media. We do not currently guarantee automatic deletion of all chat media after five days or another fixed period.

The current Settings > Delete account action resets/deactivates the app profile and removes associated friend/block connections and mailbox records. It is not a complete erasure of every stored record. Some profile information is archived during the process, and chat histories, hosted media, authentication identifiers, reports, referral records, and transaction records may remain. Launching the app again may create a fresh profile associated with the same device identity.

For deletion beyond the in-app reset, email contact@gigasonet.com with the subject "Randoms Chat data deletion". Include your app Device ID, if accessible, and identify whether you want your profile/account and associated data deleted or only specific content. The Device ID is available in Settings. If you cannot access it, contact us to discuss another verification method.

We may request limited additional information to verify control of the relevant profile. Do not send passwords, full payment details, identity documents, or unrelated private chat screenshots unless specifically necessary and agreed. We will assess verified requests and explain deletion steps, applicable timeframes, and any information that must be retained.

Some records may need to be retained for legal obligations, purchase disputes, fraud prevention, or safety investigations. Provider logs, backups, and independently controlled third-party data may have separate retention schedules. We cannot remove copies saved by other users. We do not promise immediate or complete deletion from all provider systems upon an in-app reset.

11. SECURITY AND YOUR RIGHTS

The app uses HTTPS/TLS connections for its cloud services and operating-system authentication for optional biometric locking. No transmission, storage system, or capture restriction can guarantee complete security. Avoid sharing information that could identify you or put you at risk.

Depending on applicable law, you may have rights to access, correct, delete, restrict, or object to processing of your personal information, request portability, withdraw consent where processing relies on consent, or complain to a data protection authority. Contact contact@gigasonet.com to exercise applicable rights. We may need to verify your request. Disabling a feature or withdrawing consent does not undo processing that already occurred.

12. ADULT AUDIENCE

Randoms Chat is intended for users aged 18 or older and, where higher, the age of majority in their jurisdiction. It is not intended for children. If you believe a child is using the app or their information has been submitted, use the reporting feature or contact contact@gigasonet.com. We will investigate and arrange appropriate account restrictions or data removal. We do not claim that age is automatically verified for every user.

13. POLICY CHANGES AND CONTACT

We may update this policy as features, providers, or practices change. We will update the Last Updated date and provide additional notice or obtain consent where required. This policy describes our practices; permissions and consent requests are handled separately where applicable.

Operator: gigasonet

App: Randoms Chat / Randoms: Anonymous Chat

Android package: com.gigasonet.randomschat

Privacy, support, and deletion requests: contact@gigasonet.com