RML Collections Policy

As much as possible these collections will be done in conjunction with FDCPA policy.

1) Treasurer / Finance Committee to verify all past due accounts;

2) Treasurer / Finance Committee to provide an on-line method for shareholders to see if their account is pre-indentured or in good standing

3) Email advise shareholders as to how they can check their account

4) Statement 1 mailing: 

Showing balance and 30 days.  

Email to Treasurer@ramapomountainlakes.org if there is an error.

Statement fees:

$10 for accounts under $100

$20 for accounts >= $100 but less than $500

$50 for accounts >= $500 but less than $1,000

$100 for accounts >= $1,000

Shareholders can enter into payment.  Contact the Treasurer for arraingments 

5) Treasurer / Finance Committee to attempt to call / email past due shareholders

6) Statement 2 mailing: 

30 days later with statement fees applied. 

Accounts may be sent to collections after 30 days and an additional statement fee will be applied.

7) Treasurer / Finance Committee to apply 2nd statement fee and may send accounts to collections.