歡迎來到 戒煙易（QuitEase）支援中心。
如果你在使用戒煙易時遇到技術問題、App 錯誤，或者對功能有任何意見或建議，歡迎透過以下方式與我們聯絡。
App：戒煙易（QuitEase）
開發者：Chris Wong
支援電郵：Pong0518@gmail.com
我們會盡力處理使用者提交的技術問題、錯誤回報及功能建議。
為方便我們了解問題，聯絡時建議提供：
iPhone 型號
iOS 版本
QuitEase App 版本
問題發生的頁面
問題的簡單描述
問題發生前所進行的操作
如適用，可附上問題畫面的截圖
請不要透過電郵傳送不必要的敏感個人或健康資料。
不需要。
目前版本的 QuitEase 不設帳戶、註冊或登入功能。你可以安裝 App 後直接開始使用。
目前版本的 QuitEase 採用本地儲存方式。
你的戒煙日期、煙癮紀錄、吸煙紀錄、成就、戒煙原因及其他相關資料只會儲存在你的裝置內。
QuitEase 不會將這些戒煙紀錄上傳至開發者的伺服器。
目前主要的戒煙記錄及進度功能不需要持續的互聯網連線。
由於資料主要儲存在裝置本地，即使沒有網絡，主要記錄功能仍可正常使用。
進入：
設定 → 清除所有資料
確認後，即可刪除 QuitEase 儲存在裝置內的本地資料。
資料一經清除，可能無法恢復。
QuitEase 目前不提供開發者控制的雲端備份或帳戶同步功能。
因此，如果相關本地資料已被刪除或因移除 App 而遺失，開發者無法從伺服器協助恢復有關紀錄。
QuitEase 的：
預計節省金額
預計少食煙數量
部分戒煙統計
均主要按照使用者自行輸入的吸煙習慣及價格資料計算，因此只屬估算。
實際結果可能有所不同。
不會因為一次吸煙紀錄而自動刪除你之前的戒煙歷史或已解鎖成就。
QuitEase 的設計理念是：
記錄進度，而不是懲罰失誤。
部分連續戒煙統計可能會根據你的最新紀錄重新計算，但過往的戒煙旅程仍會保留。
不是。
QuitEase 是一個戒煙記錄、自我管理及一般鼓勵工具。
本 App 不提供：
醫療診斷
醫療治療
藥物處方
緊急醫療服務
如你對戒煙、尼古丁依賴或其他健康問題有疑問，應向合資格醫療專業人員尋求意見。
如出現緊急健康情況，不應依賴本 App 作醫療判斷或延誤尋求適當醫療協助。
目前版本不要求存取：
GPS / 位置
相機
相片
麥克風
Bluetooth
聯絡人
HealthKit
App Tracking
如未來版本新增需要裝置權限的功能，我們會在相關功能推出時作出適當說明。
歡迎將功能建議電郵至：
Pong0518@gmail.com
可以在電郵標題註明：
QuitEase Feature Suggestion
並簡單說明你希望新增或改善的功能。
有關資料處理方式，請參閱：
戒煙易（QuitEase）私隱政策
有關使用本 App 的條款，請參閱：
戒煙易（QuitEase）使用條款
App 名稱：戒煙易（QuitEase）
開發者：Chris Wong
支援電郵：Pong0518@gmail.com
最後更新：2026年8月
© 2026 Chris Wong. All rights reserved.
Welcome to the QuitEase Support Center.
If you experience a technical issue, encounter an error, or have feedback or suggestions about QuitEase, please contact us using the information below.
App: QuitEase
Developer: Chris Wong
Support Email: Pong0518@gmail.com
We will make reasonable efforts to review technical issues, bug reports, and feature suggestions submitted by users.
To help us understand and investigate the issue, please consider including:
Your iPhone model
Your iOS version
Your QuitEase app version
The page where the issue occurred
A brief description of the problem
What you were doing before the issue occurred
A screenshot of the issue, if applicable
Please do not send unnecessary sensitive personal or health information by email.
No.
The current version of QuitEase does not require an account, registration, or sign-in. You can begin using the app after installation.
The current version of QuitEase uses local storage.
Your quit date, craving records, smoking records, achievements, reasons for quitting, and related information are stored locally on your device.
QuitEase does not upload these quit records to a developer-operated server.
The main smoking cessation tracking and progress features do not require a continuous internet connection.
Because the primary app data is stored locally, the main tracking features can continue to operate without an internet connection.
Go to:
Settings → Clear All Data
After confirmation, QuitEase will delete the locally stored app data from your device.
Once deleted, the information may not be recoverable.
QuitEase currently does not provide developer-operated cloud backup or account synchronization.
Therefore, if locally stored information is deleted or lost after removing the app, the developer cannot restore those records from a server.
QuitEase calculates:
Estimated money saved
Estimated cigarettes avoided
Certain quit-progress statistics
primarily from information entered by the user about their previous smoking habits and cigarette prices.
These figures are estimates and actual results may differ.
A smoking record will not automatically erase your previous quit history or achievements.
QuitEase is designed around the principle of:
Tracking progress rather than punishing setbacks.
Some current smoke-free streak statistics may be recalculated based on your latest records, but your previous quit journey remains available.
No.
QuitEase is a smoking cessation tracking, self-management, and general motivational tool.
The app does not provide:
Medical diagnosis
Medical treatment
Prescription medication
Emergency medical services
If you have questions about quitting smoking, nicotine dependence, or another health concern, please seek advice from a qualified healthcare professional.
QuitEase should not be relied upon to make medical decisions or delay appropriate medical assistance in an emergency.
The current version does not request access to:
GPS / Location
Camera
Photos
Microphone
Bluetooth
Contacts
HealthKit
App Tracking
If a future feature requires additional device permissions, appropriate information will be provided when that feature is introduced.
Feature suggestions are welcome at:
Pong0518@gmail.com
You may use the email subject:
QuitEase Feature Suggestion
and briefly describe the feature or improvement you would like to suggest.
For information about how QuitEase handles information, please review the:
QuitEase Privacy Policy
For conditions governing use of the app, please review the:
QuitEase Terms & Conditions
App: QuitEase
Developer: Chris Wong
Support Email: Pong0518@gmail.com
Last Updated: August 2026
© 2026 Chris Wong. All rights reserved.