Privacy Policy
Quickwin Studio Co., Ltd. (hereinafter referred to as "the Company") collects, uses, and provides personal information based on user consent and actively protects the rights of users (hereinafter referred to as "Users" or "Members"), including their right to self-determination regarding personal information. The Company complies with relevant laws, personal information protection regulations, and guidelines of the Republic of Korea that information and communication service providers must observe.
The "Privacy Policy" refers to the guidelines that the Company must follow to protect users' valuable personal information and enable users to use services with peace of mind.
1. Personal Information Collected
1.1. The Company strives to collect minimal personal information from users and collects information such as [device unique number (device ID or IMEI or ADID), user ID] when registering as a member.
1.2. During the service use process or processing, information such as [email, gender, age, region, service usage records, app installation/usage records, misconduct records, visit date and time, friend invitation history, event sharing history, device phone number] may be generated and collected.
1.3. The following personal information is collected when logging in through external platforms such as social media integration:
When using Facebook account: Public profile (name), email address
When using Google account: Public profile (name), email address
When using Apple account: Public profile (name), email address
When using Twitter account: Public profile (name), email address
When using Line account: Public profile (name), email address
When registering as a member through external platform authentication, no other personal information besides the above is stored.
2. Methods of Personal Information Collection
2.1. Automatically collected by running mobile applications provided by the Company or using the services provided 2.2. Collection through voluntary provision by users during service registration or use 2.3. Website, written forms, fax, telephone, consultation board, email, event participation, delivery requests 2.4. Provision from partner companies
3. Purpose of Personal Information Collection and Use
3.1. Used to identify users during member registration and verification process, confirm registration intention, and prevent unauthorized use by problematic members. 3.2. Used to provide services to users, handle user inquiries or complaints during service use, and deliver notices. 3.3. Also used for information delivery and marketing and advertising to notify participation opportunities when new services are developed or events are held. 3.4. Also used for analyzing users' service usage records and access frequency, statistics on service use, providing customized services through this, and service improvement.
4. Sharing and Provision of Personal Information
The "Company" uses "Members'" personal information within the scope disclosed in "2. Purpose of Personal Information Collection and Use," and does not use it beyond that scope or provide "Members'" personal information externally without prior consent from "Members." However, exceptions are made in the following cases:
4.1. When "Members" have consented to disclosure in advance 4.2. When required by law or when requested by investigative agencies according to procedures and methods prescribed by law for investigative purposes
5. Provision and Entrustment of Personal Information
The "Company" does not currently provide or entrust personal information for service provision. If personal information provision or entrustment occurs in the future, we will proceed and announce according to relevant laws and regulations.
6. Retention and Use Period of Personal Information
In principle, "Members'" personal information is destroyed without delay once the purpose of personal information collection and use is achieved. However, the following information is preserved for the period specified below for the following reasons.
When preservation is necessary according to relevant laws and regulations, the Company retains member information for a certain period prescribed by relevant laws and regulations. In this case, the Company uses the retained information only for the purpose of retention, and the retention periods are as follows:
6.1. Reasons for Information Retention According to Company Internal Policy 6.1.2. Misconduct Records
Reason for Preservation: Prevention of misconduct
Preservation Period: 1 year
6.2. Reasons for Information Retention According to Relevant Laws 6.2.1. Personal Information Related to Service Use (login records)
Legal Basis for Preservation: Protection of Communications Secrets Act
Preservation Period: 3 months
6.2.2. Records on Display/Advertising
Legal Basis for Preservation: Act on Consumer Protection in Electronic Commerce, etc.
Preservation Period: 6 months
6.2.3. Records on Contracts or Withdrawal of Subscription
Legal Basis for Preservation: Act on Consumer Protection in Electronic Commerce, etc.
Preservation Period: 5 years
6.2.4. Records on Payment and Supply of Goods
Legal Basis for Preservation: Act on Consumer Protection in Electronic Commerce, etc.
Preservation Period: 5 years
6.2.5. Records on Consumer Complaints or Dispute Resolution
Legal Basis for Preservation: Act on Consumer Protection in Electronic Commerce, etc.
Preservation Period: 3 years
6.2.6. Records on Personal Location Information
Legal Basis for Preservation: Act on the Protection and Use of Location Information
Preservation Period: 6 months
6.2.7. Records on Electronic Financial Transactions
Legal Basis for Preservation: Electronic Financial Transactions Act
Preservation Period: 5 years
7. Procedures and Methods for Destruction of Personal Information
Users' personal information is destroyed without delay after the purpose of personal information collection and use is achieved. However, information that must be retained according to relevant laws is destroyed after being retained for the period prescribed by law. At this time, personal information stored and managed separately is not used for other purposes except as prescribed by law.
In the case of electronic file format, it is completely deleted using technical methods to prevent recovery and reproduction, and in the case of other records, printed materials, documents, etc., they are destroyed by shredding or incineration.
8. Rights of "Members" and Legal Representatives and How to Exercise Them
8.1. Users can view or modify their personal information in "Profile Management" within the "Game" at any time.
8.2. Users can withdraw consent for collection and use of personal information at any time through "Account Deletion," "Customer Service Inquiry," etc.
8.3. When a user requests withdrawal or deletion of consent for collection and use of personal information through "Account Deletion," "Customer Service Inquiry," etc., personal information terminated or deleted at the user's request is processed according to Article 6, "Retention and Use Period of Personal Information" collected by the "Company," and is processed to prevent viewing or use for other purposes.
8.4. In the case of children under 14 years of age, legal representatives have the right to view or modify the child's personal information and to withdraw consent for collection and use.
8.5. When a user requests correction of errors in personal information, we will not use or provide the relevant personal information until the correction is completed. Also, if incorrect personal information has already been provided to a third party, we will notify the third party of the correction results without delay to ensure correction is made.
9. Technical/Managerial Protection Measures for Personal Information
The "Company" takes the following technical/managerial measures to ensure safety so that personal information is not lost, stolen, leaked, altered, or damaged when handling "Members'" personal information.
9.1. Measures Against Hacking, etc. The "Company" does its best to prevent "Members'" personal information from being leaked or damaged by hacking or computer viruses. Data is backed up regularly in preparation for damage to personal information, and the latest security programs are used to prevent "Members'" personal information or data from being leaked or damaged, and personal information is safely transmitted over the network through encrypted communication. We also control unauthorized access from outside using intrusion prevention systems and strive to equip all possible technical devices to ensure system security.
9.2. Minimization and Training of Handling Staff The "Company" limits personal information handling staff to relevant personnel, assigns separate passwords for this purpose and regularly updates them, and always emphasizes compliance with the privacy policy through regular training of personnel.
10. Installation/Operation and Refusal of Automatic Personal Information Collection Devices
The services provided by the Company do not use "cookies" that store and frequently retrieve users' information.
[Contact Information for Personal Information Manager and Personnel]
Users can report all personal information protection-related complaints arising from using the "Company's" "Services" to the personal information manager or the relevant department.
The "Company" will provide prompt and sufficient responses to users' reports.
Name: Lee Seung Ho
Affiliation: Quickwin Studio Co., Ltd.
Position: Service Operations Manager
Phone: 070-8837-0180
Email: seungho.lee@neowiz.com
[Additional Rights for EU/UK Users]
To comply with the General Data Protection Regulation (2016/679) and the UK Data Protection Act 2018 we have respectively appointed a European representative and a UK representative. If you wish to contact them, their details are as follows:
For EU Representative: Bird & Bird GDPR Representative Services SRL Avenue Louise 235 1050 Bruxelles Belgium EUrepresentative.NEOCCPrivacy@twobirds.com
Key Contact: Vincent Rezzouk-Hammachi
For UK Representative: Bird & Bird GDPR Representative Services UK 12 New Fetter Lane London EC4A1JP United Kingdom UKrepresentative.NEOCCPrivacy@twobirds.com
Key Contact: Vincent Rezzouk-Hammachi
If there are any changes to the contents of this privacy policy, notice will be given through "Notices" in the "Game" at least 7 days before the effective date.
This privacy policy is effective from December 1, 2025.