Dr. Catherine Ford is Program Director for Educational Development at Minnesota State (33 state colleges and universities) where she supports, coordinates, and creates various faculty and educational development opportunities for the Network for Educational Development (NED). She has been in education for twenty-two years teaching at both the secondary and post-secondary levels and most currently in the Doctor of Education: Leadership program at Saint Mary’s University of Minnesota. She is especially interested in evidence-based practices relating to instructional strategies & curriculum design, culturally responsive pedagogy, and educational development program evaluation.
Humanizing a course or practicing empathy is not limited to instructional strategies in the in-person classroom. Change the perception of online teachers from distant and uncaring to present and empathetic. But how? Humanizing an online course involves applying empathy in both instructor presence and course design. Integrate policies, procedures, and practices that promote and embody empathy and support students and their success. Based in Pacansky Brock’s framework (2013), intentionally selected instructional and design strategies both have capacity to increase empathy and humanize the online course experience.