Queensborough has created a page here with many helpful resources and videos.
Go to the App Store or Google Play Store
Download and install the app
Open the app and search for your College name as your school or institution
Log in using your CUNYfirst Login credentials
Answer a short survey to personalize the app
Allow push notifications for upcoming reminders
Sign in to Navigate App using your CUNY Login
Go to "Schedule an Appointment." (In the mobile app version, click "Appointments" and then "Schedule an Appointment." In the web browser version, just click "Schedule an Appointment.")
Select your appointment type. Then choose from available days/times and schedule your appointment.
You can also schedule with Caitlyn Ferguson, ASAP Financial Aid Specialist, by clicking here.
Log into the Navigate Student mobile app or the desktop version
Tap appointments
Under "Upcoming", select the appointment you would like to cancel
Tap "Cancel Appointment"
Select a reason for the cancellation form the drop down menu
Enter a comment (optional)
Tap "Cancel Appointment"