Purpose & Identity Studio

This Client Portal Access Agreement outlines the terms and expectations for using the Purpose & Identity Studio client portal. By accessing the portal, you agree to the policies below to ensure a secure, organized, and professional collaboration experience.

1. Purpose of the Client Portal

The client portal is provided to give you secure access to:

• Project files and deliverables

• Invoices and payment links

• Feedback forms and revision requests

• Shared documents and brand assets

• Project updates and communication

The portal is intended to streamline communication and keep all project materials in one place.

2. Access & Security

• You will receive a unique login link or access code.

• Do not share your login information with anyone.

• Purpose & Identity Studio is not responsible for unauthorized access caused by shared credentials.

• All files are stored securely and monitored for safety.

3. Communication Expectations

• All project-related communication should take place inside the portal unless otherwise agreed.

• Messages sent through the portal will receive responses within standard business hours.

• Upload all required assets (photos, copy, logos, etc.) directly to the portal.

4. File Delivery & Storage

• Final files will be delivered through the portal.

• Files remain available for 30 days after project completion.

• After 30 days, archived files may require a retrieval fee.

5. Revisions & Feedback

• All revision requests must be submitted through the portal.

• Requests submitted via text, social media, or other platforms may be missed and are not guaranteed.

• Revision limits follow your signed creative agreement.

6. Payment & Invoices

• Invoices will be posted inside the portal.

• Payments must be made through the approved payment methods listed.

• Work pauses automatically if invoices are overdue.

7. Confidentiality

• All files, strategies, and communication inside the portal are confidential.

• You may not share or redistribute any materials without written permission.

8. Termination of Access

Portal access may be revoked if:

• Payments are overdue

• Terms of the creative agreement are violated

• Communication becomes unprofessional

9. Updates to This Agreement

Purpose & Identity Studio may update these terms as needed. You will be notified of any changes.