The ISO Undertakings of the University
The University is committed to excellence in its service delivery, resulting in international standards. In doing so, PUP has participated in a sequence of International Organization Standardization (ISO) 9001:2015 activities pertinent to determining risk management and guaranteeing the performance of the Quality Management System (QMS) standard. ISO 9001 is a strategy of plan-do-check-act methodology and a process-oriented system for documenting and reevaluating the structure, responsibilities, and procedures directed to achieve effective quality management in PUP. Specifically, the ISO 9001:2015 –Quality Management System certification of the University will enable the institution to:
The ISO 9001:2015 Certification Process activities of the University commenced on August 16, 2017, during the issuance of a Notice of Award to the Rosehall Management Consultants, followed by the signing of a Memorandum of Agreement between PUP and Rosehall Management Consultants on August 31, 2017. The University registered 49 management processes as matters of ISO 9001:2015 QMS Certification. In 2018, there were ten ISO activities completed appropriate to management appraisal of operations, namely: Quality Management System Document Development and Writeshop, 5S Awareness Orientation, Risk Awareness Orientation and Workshop, Internal Quality Audit, Management Review, Issuance of Notice of Award to AJA Registrars, Inc., Memorandum of Agreement Signing, ISO 9001:2015 Certification Audit Stage 1 Visit, ISO 9001:2015 Certification Audit Stage I1 Visit, and Issuance of ISO 9001:2015 Certification
On December 2-3, 2019, under ISO 9001:2015, the 1st Surveillance Audit was accomplished with the subsequent observations:
Gain confidence that the Certified Management System has continued to fulfill requirements between recertification audits;
Ensure that the organization has satisfactorily addressed any findings raised during the previous audit, thus ensuring adequacy with the relevant requirements of the Standard involved; evaluate the treatment of complaints.
Assess the performance of legal compliance; review the progress of planned activities aimed at continual improvement; ensure continuing operational control; review any changes since the last visit and ensure that AJA and Accreditation Body marks are being used in conformance with AJA's Guide to the Use of Accreditation and Certification Marks.
Assess the organization's implementation of previously determined processes or approaches to periodically review the factors that are involved in the context of the organization and the Needs and Expectations of External and Interested Parties.
Assess the organization's implementation of change to the Management System seen as necessary, as a result of any changes identified in the context of the organization and the Needs and Expectations of External and Interested Parties.
Assess the organization's implementation of Internal Audit and Management Review activities and the implementation of change arising from any identified needs for improvement of the Management System because of those activities.
Assess the organization's implementation, monitoring, and realization of documented Objectives and associated plans and the establishment of further Objectives that are relevant to the organization's context and performance levels; and
Assess the extent and effectiveness of implementing the Management System of a representative sample of all areas, activities, and functions of the organization as defined within the documented scope of the organization and as identified within the scope of certification applied for. The representative sample shall ensure that all areas, activities, and functions of the organization shall be assessed at least once over the surveillance routines within the period of the validity of the certification.
The Teaching and Learning Environment in the CTHTM in Support of the ISO Undertakings
Classroom management is a critical function of faculty members in the Department. It includes all activities that promote better student engagement. Faculty members in the BSTM program are making meaningful connections with students by using varied techniques centered around establishing, maintaining, and restoring relationships, making students more engaged and productive.
The classroom management process for both traditional and non-traditional modes include the provision of a venue for conducive learning of students. It covers the management of the physical setting, scheduling, instructional planning and delivery, and classroom discipline plan. Students must learn to be autonomous in their learning. Classroom management involves managing both the content that students are learning and how that content is being delivered.
The COVID-19 pandemic has compelled the Polytechnic University of the Philippines to rethink how to deliver instruction. It created an immediate demand for devices and internet access for all students. Teachers were required to quickly learn how to provide education in a distance-learning environment. The rapid changes challenged schools in an online-only environment or a hybrid model.
The university provides MSTEAMS as its official Learning Management System (LMS), equipping teachers and students with an online classroom that reinforces learning processes. Learning Management Systems (LMS) strengthen teachers and students in the learning process in online classroom environments. A standard LMS supports an inclusive learning environment for academic progress with interceding structures that promote online collaborative groupings, professional training, discussions, and communication among other LMS users.