Privacy Policies

Last updated: May 7, 2025

PuddyBowl is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or otherwise interact with us. Please read this policy carefully.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing and shipping address, and payment information.

• Pet Information: Your dog’s name, age, breed, weight, dietary needs, and preferences.

• Account Information: Username, password, and order history.

• Usage Data: Information about how you interact with our site, including IP address, browser type, pages visited, and time spent.

How We Use Your Information

We use your information to:

• Process and fulfill orders

• Personalize your dog’s meal plan

• Communicate with you about your orders or our services

• Improve our website and customer experience

• Send you promotional materials (with your consent)

• Comply with legal obligations

Sharing Your Information

We may share your information with:

• Service Providers: For payment processing, shipping, marketing, and customer support.

• Legal Authorities: When required by law or to protect our rights.

• Business Transfers: In the event of a merger, acquisition, or asset sale.

We do not sell or rent your personal information to third parties for their marketing purposes.

Your Choices

• You can update your personal information through your account settings.

• You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link.

• You may request deletion of your account by contacting us 

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser.

Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet is 100% secure.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from them.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.