Community and Crisis Resources

Here is a list of resources if you or someone you know is in need of help. Some are local and others are nationwide. 

Please do not hesitate to seek help if you need it. You are worthy and cared for more than you know.

Quick Dial Resources

911: For help with emergency services, such as a fire, life-threatening medical emergency, or criminal activity. It is free to call 911 for help but do not call 911 for anything other than an actual emergency. 

• 911 texting services are offered in Peoria County and Tazewell County if you are unable to speak on the phone.

211: Community specialists are available 24/7 through 211 in most of the U.S. to help you find the information and resources you need to address most essential needs like housing, food, financial assistance, and more. You can enter your zip code or city and state in the search on this website to find more information about the 211 in your area. 211 is available for free to anyone and conversations are confidential. 

311: Available in many major cities, dialing 311 will connect you to your city government who can answer questions about trash, public safety, and other city services. 

988:  National Suicide Prevention Lifeline -  if you or a loved one is considering harming themselves or experiencing emotional distress.  

Local Resources

Peoria Police Department (non-emergency): 309-673-4521

Peoria Fire Department (non-emergency): 309-674-3131

Peoria County Sheriff (non-emergency): 309-672-6011

Peoria Heights Police Department (non-emergency):  309-688-3461

*If you are experiencing or witnessing an emergency, contact 911 via call or text.

Carle Health Center: 309-672-5522

OSF Medical Center: 309-655-2000

Local Mental Health Emergency Response Services

Peoria County: 309-671-8084

Tazewell & Woodford Counties: 309-347-1148

Youth CARES (Crisis and Referral Entry Services) Illinois Hotline: 1-800-345-9049

● CARES is Statewide - will assess eligibility for SASS (Screening and Assessment & Referral Services)

● Monday-Friday, 8:30 a.m. - 4:30 p.m.

Center for Prevention of Abuse: 309-691-0551

720 W Joan Ct, Peoria, IL 61614

• They are advocates for survivors of abuse in Central Illinois. They have therapists, caseworkers, counselors, speakers, trainers, crisis managers, leaders, community educators.

• Services: domestic violence, human trafficking, sexual abuse/assault, adult protective services, prevention education, 

The Dream Center of Peoria: 309-676-3000

714 Hamilton Boulevard, Peoria, IL 61603

• The shelter is the only emergency overnight shelter in the area for women and families. Participants are able to stay in the facility from 8:00 pm to 8:00 am.

• Participants can take a shower, eat breakfast, receive referrals, and have an opportunity to meet with case managers.

• The Hope Store is a free clothing and household item store. It is open twice a month to the public and upon appointment for area resources. Everything in the store is donated and everything is given out for free.

Pathway Ministries: 309-676-6416

• Emergency shelter and PATHWAY programs

• Men's Shelter: 601 SW Adams, Peoria, IL 61602. 309-676-6416

• Women's Shelter: 6847 N. Allen Road, Peoria, IL 61614. 309-689-0915

• Overnight Shelter

  • 18 years and older

  • Check In: 2:30 – 5:30 PM. First-time guests can check in at any time (24/7)

  • Includes breakfast, lunch, supper, clothing, shower, chapel service and overnight shelter

• Shower & Clothes available anytime before 6pm – Call if after 6pm

• Join us for lunch or dinner and a chapel service daily at 11:30 am & 6 pm

Salvation Army Food Pantry: 309-682-8886

417 NE Adams St, Peoria, IL 61603. or 2903 W. Nebraska, Peoria, IL 61604.

• The Food Pantry is open Wednesdays and Fridays from 9:00 am - 12:00 pm for families and individuals in need. 

• You must be a resident of Peoria County to receive assistance. Please bring a photo ID when you visit.

South Side Mission: 309-676-4604

1127 S Laramie St, Peoria, IL 61605

• Services: Meals, Clothing, Hoursing, Chapel Services, Health Services, Youth Activity Center, Bible Clubs, Day Camp, Residential Camp, Education, Tutoring, Life-Skills Training, Domestic Skills Training, Career Advancement/Employment

Peoria Friendship House: 

800 NE Madison Ave. Peoria, IL 61603

• Education, mentorship, and restorative justice programs

• Health services, food pantry, financial literacy education

Enough Stuff: 309-868-2684

422 E Washington St # 100, East Peoria, IL 61611

• Offers a wide variety of home goods, clothes, hygiene, and food pantry items for free. Their stock changes each day, but they try their best to offer as many options as possible.

• No need to bring any I.D. or income information with you. They have shoppers from all backgrounds and income levels.

• Want to donate? They accept up to 1 large bag or 1 box of items per day. They do accept money donations from whoever is willing and able to give.

If you are not currently in need of resources, perhaps consider reaching out to these local nonprofit organizations to volunteer/donate on your own or with your student organization. :) 

National Resources