Overview
Planstalk LLP ("we", "us") operates the Property Passport mobile application. This policy explains what information we collect and how we use it. We coordinate real estate resale transactions — we never process payments on behalf of parties or hold escrow funds.
Information we collect
• Account information you provide, such as name, phone number, and email. • Deal data, such as property details, agreement values, and document uploads. • KYC documents (PAN, Aadhaar) uploaded voluntarily for identity verification. • Device push token for sending transaction notifications. • Crash and performance data (anonymized) for stability improvements.
How we use your information
• To authenticate your account and manage your profile. • To coordinate property deals between brokers, buyers, sellers, bankers, and lawyers. • To generate term sheets and cost estimates. • To send push notifications about deal status updates. • To improve app stability via anonymized crash reporting.
Data sharing
We do not sell your personal information. Your data is shared only with other parties within your deal (name, phone, documents — governed by role-based visibility). Anonymized crash data is sent to Sentry for stability monitoring. Payment processing is handled by Cashfree — we never store your card or UPI details.
Your rights
• Download all your personal data from the Privacy & Data screen in the app. • Delete your account permanently at any time — all data is erased. • Withdraw consent by leaving deals or disabling notifications in device settings.
Data storage
Data is stored in India (Mumbai) on encrypted infrastructure. Authentication tokens are secured using device-level encryption (iOS Keychain / Android Keystore). Aadhaar and PAN values are never logged in plain text.
Contact
For privacy questions or data requests, contact us at privacy@planstalk.in.
Planstalk LLP hello@planstalk.com