Thank you for using Q-Free. We are committed to providing you with the best experience with our queue management system. Please take a moment to review our refund policy.
Subscription Model
Our application offers 6-month and 1-year subscription plans. These subscriptions require a one-time payment for each period. We do not offer refunds once a payment has been processed.
No Refunds
Due to the nature of our subscription model, all payments are non-refundable. Once a payment for the 6-month or 1-year plan is completed, it is final and cannot be refunded. This includes cases where you decide to cancel or not use the service during the paid period.
One-Time Payment and Renewals
Each subscription period (6 months or 1 year) requires a new one-time payment. When your current subscription period ends, you will need to manually purchase a new subscription for the next period. Subscription prices may change over time, and any price adjustments will be applied when you make a new purchase for the next period. We will notify you of any changes in the subscription price before your renewal period.
Cancellations
You may cancel your subscription at any time before the next payment is due. However, no refunds will be provided for the current active period, and access to the app will remain available until the end of your current subscription.
Contact Us
If you have any questions or concerns regarding our subscription service or this policy, please contact our customer support team. We are here to assist you and ensure that your experience with Q-Free is smooth and enjoyable.