At Q-Free, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our mobile application or make a purchase via the PayHere payment gateway. By using our app, you consent to the practices described in this policy.
Information We Collect
When you use our app and make a purchase, we may collect certain information about you, including:
Personal Identification Information: Such as your name, email address, and phone number, provided voluntarily by you during registration or checkout.
Payment Information: For processing payments via the PayHere gateway, we collect payment and billing information, including credit card details, which are securely handled by PayHere and other trusted third-party payment processors.
Device and Browsing Information: This includes information such as your IP address, device details, and usage data collected automatically via cookies and similar technologies.
Use of Information
We may use the collected information for the following purposes:
To process and fulfill your payments and orders, including subscription renewals.
To communicate with you regarding your payments, subscription status, and provide customer support.
To personalize your user experience and offer relevant promotions or product recommendations.
To improve our app, products, and services based on your feedback and usage patterns.
To detect and prevent fraudulent activities or unauthorized use of our services.
Information Sharing
We respect your privacy and do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
Third-Party Service Providers: We may share your information with trusted third-party service providers, such as PayHere, who assist in processing payments and managing subscriptions. These providers are contractually obligated to handle your data securely and confidentially.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests or orders.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Payment Processing via PayHere
All payments made through our app for subscriptions (6 months or 1 year) are processed through the PayHere payment gateway. PayHere follows its own privacy policy and security measures to protect your payment details. We do not store or process sensitive payment information directly within our app.
For more information on PayHere's privacy practices, please refer to PayHere Privacy Policy.
Changes to the Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised "last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
Contact Us
If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at graslydias@gmail.com.