COMMUNICATION AND visits

E-letters and Communications

1. Inmates will be given a tablet for 1.5 hours per person each day which they can use to write e-letters and play games only. You cannot surf the internet with this tablet. 1 tablet per cell is given, which means you have to share it with whoever is in the cell with you. Inmates normally gain access to the tablet after one week in prison.

2. Through the tablet, there is no limit to the amount of e-letters that can be received by an inmate. Inmates can send up to 4 e-letters a month. Those who wish to access the service may do so here: https://eservice.sps.gov.sg/eletters/#/landing. To send a letter to a prisoner, you will need to know the prisoner's inmate number. 

3. Inmates may receive an unlimited number of physical letters, but can only send up to two letters a month. All e-letters will be read by the prison authorities first before you can send them out, and incoming letters will be processed for up to 10 working days, though the processing time is usually much shorter.  Emails which will "compromise" the operations and security of the prison and which have a "negative influence" on other inmates are not allowed. 

Visits

4. Most inmates are allowed visits after their first month of stay. They are allowed a maximum of 2 visits per month, with a maximum of 1 face-to-face visit. For more information on prison visits, go to https://www.sps.gov.sg/connect-us