prime video login

Q: How do I create an Amazon Prime Video account and sign in?

A: Creating an Amazon Prime Video account and signing in is a quick and easy process. Follow these steps to get started:

  1. Go to the Amazon Prime Video website (https://www.primevideo.com/)

  2. Click on the "Sign in" button located in the top right corner of the page.

  3. If you already have an Amazon account, you can click on "Sign in with your Amazon account" and enter your login information.

  4. If you don't have an Amazon account, click on the "Create your Amazon account" button and follow the prompts to create a new account. You will be asked to provide basic information such as your name, email address, and a password.

  5. Once you have created your Amazon account, you will be prompted to add a payment method. This is required to start your Amazon Prime Video subscription.

  6. Once your payment method is added, you can start your free trial or subscribe to Amazon Prime Video.

  7. Once you have a active subscription, you can sign in to Amazon Prime Video using your Amazon account login information.

  8. You can now start browsing and streaming content on Amazon Prime Video.

Note: Keep in mind that creating an Amazon Prime Video account also gives you access to other benefits such as free two-day shipping on eligible Amazon.com purchases, and access to over two million songs on Amazon Music.

Note: You can also use an existing amazon account to sign in to prime video if you are already a prime member.


Q: How can I reset my Amazon Prime Video password?

A: If you've forgotten your Amazon Prime Video password, don't worry, resetting it is a simple process. Follow these steps to reset your password:

  1. Go to the Amazon Prime Video website and click on the "Sign In" button.

  2. On the Sign In page, click on the "Forgot your password?" link.

  3. Enter the email address associated with your Amazon Prime Video account and click on the "Continue" button.

  4. You will receive a verification code via email. Enter the code in the space provided and click on the "Continue" button.

  5. Create a new password that meets the requirements (e.g. at least 8 characters long, a mix of letters and numbers) and re-enter the new password to confirm.

  6. Click on the "Continue" button and you will be directed to the Sign In page where you can enter your new password to access your account.

Note: If you don't receive a verification code, please check your spam folder or try resetting your password again. If you continue to have trouble resetting your password, contact Amazon Prime Video customer service for assistance.

Keep in mind that, if you are using a mobile device and you have the Amazon Prime Video app installed, you can reset your password by going to the app's settings and selecting the "Forgot your password?" option.

This is a general guideline, it's always best to check the Amazon Prime Video website for the most up-to-date instructions and to consult the Amazon Prime Video customer service if you have any difficulties.


Q: How can I use Amazon Prime Video on different devices such as Smart TV, gaming consoles, and mobile devices?

A: Amazon Prime Video is a streaming service that allows you to watch your favorite movies and TV shows on a variety of devices. Here's how to use Amazon Prime Video on different devices:

Smart TV:

  1. Make sure your Smart TV is connected to the internet and turn it on.

  2. Go to the app store on your Smart TV and search for the Amazon Prime Video app.

  3. Download and install the Amazon Prime Video app.

  4. Open the app and sign in with your Amazon Prime Video account information.

  5. Browse and select the content you want to watch.

Gaming Consoles:

  1. Make sure your gaming console is connected to the internet and turn it on.

  2. Go to the app store on your gaming console and search for the Amazon Prime Video app.

  3. Download and install the Amazon Prime Video app.

  4. Open the app and sign in with your Amazon Prime Video account information.

  5. Browse and select the content you want to watch.

Mobile Devices:

  1. Make sure your mobile device is connected to the internet.

  2. Download the Amazon Prime Video app from the App Store (iOS) or Google Play Store (Android).

  3. Open the app and sign in with your Amazon Prime Video account information.

  4. Browse and select the content you want to watch.

Note: Some devices may require additional steps or have different menus to access the app store, check the device's manual or the manufacturer's website for more information.

It's important to keep in mind that you need a stable internet connection to stream the content and also some devices may not be compatible with Amazon Prime Video, you can check the compatibility on Amazon Prime Video website. Also, the availability of the app may vary depending on the device and location.


Q: How can I share my Amazon Prime Video account with family and friends?

A: Amazon Prime Video allows you to share your account with others, giving them access to all of the content available on the platform. Here is a step-by-step guide on how to share your Amazon Prime Video account with family and friends:

Step 1: Log in to your Amazon Prime Video account on the website or the app.

Step 2: Go to the "Settings" or "Account" section, which can be found in the top right corner of the website or in the app's menu.

Step 3: Look for the "Share your Prime Video" or "Share your Amazon account" option and click on it.

Step 4: Enter the email address of the person you want to share your account with, and click on "Send Invitation."

Step 5: The person you invited will receive an email with instructions on how to accept the invitation and create their own Prime Video profile. Once they accept the invitation, they will be able to watch all the content available on your account on their own devices.

Step 6: You can also set up the prime video profile for them and share the profile credentials.

It's important to note that, you can invite up to five people to share your Amazon Prime Video account. Each person you invite will have their own profile and watch history, so you can keep track of what each person is watching. Also, keep in mind that sharing your account with others also means that they will have access to your order history and payment information.


Q: How can I manage multiple Amazon Prime Video accounts on one device?

A: Managing multiple Amazon Prime Video accounts on one device is easy with the following steps:

Step 1: Go to the Amazon Prime Video app on your device and select "Settings" from the menu.

Step 2: Under the "Accounts" section, select "Add account."

Step 3: Enter the login information for the additional Amazon Prime Video account you want to add.

Step 4: Repeat steps 2 and 3 for any additional accounts you want to add.

Step 5: To switch between accounts, simply go to the "Settings" menu and select the account you want to use.

Step 6: To remove an account, go to the "Settings" menu, select the account you want to remove and choose remove account.

It's important to note that you can only stream content from one account at a time on a single device. However, you can download content from multiple accounts to the device for offline viewing.

Please note that this method may vary depending on the device you are using, you can always check the device's user manual or support pages for further guidance.

Additionally, if you're using a web browser, you can use a different browser or a private window for each account, also you can use a browser extension like "Multifox" to manage multiple accounts at once.

Q: How can I manage multiple Amazon Prime Video accounts on one device?

A: Managing multiple Amazon Prime Video accounts on one device is easy with the following steps:

Step 1: Go to the Amazon Prime Video app on your device and select "Settings" from the menu.

Step 2: Under the "Accounts" section, select "Add account."

Step 3: Enter the login information for the additional Amazon Prime Video account you want to add.

Step 4: Repeat steps 2 and 3 for any additional accounts you want to add.

Step 5: To switch between accounts, simply go to the "Settings" menu and select the account you want to use.

Step 6: To remove an account, go to the "Settings" menu, select the account you want to remove and choose remove account.

It's important to note that you can only stream content from one account at a time on a single device. However, you can download content from multiple accounts to the device for offline viewing.

Please note that this method may vary depending on the device you are using, you can always check the device's user manual or support pages for further guidance.

Additionally, if you're using a web browser, you can use a different browser or a private window for each account, also you can use a browser extension like "Multifox" to manage multiple accounts at once.

Q: How can I turn on and off subtitles and closed captions on Amazon Prime Video?

A: Turning on and off subtitles and closed captions on Amazon Prime Video is a simple process with the following steps:

Step 1: Start playing a video on Amazon Prime Video.

Step 2: Click on the options button (usually represented by three dots or lines) on the video player.

Step 3: From the options menu, select "Subtitles and Captions" or "CC".

Step 4: From the subtitles and captions menu, select the language and options you prefer.

Step 5: To turn off subtitles and closed captions, return to the "Subtitles and Captions" menu and select "Off"

Step 6: Press play to continue watching the video with the subtitles and closed captions on or off.

It's important to note that the availability of subtitles and closed captions may vary depending on the video you are watching and the language you have selected. Additionally, some devices may have different options for subtitles and closed captions settings.

Additionally, you can also change the subtitle settings in your account settings, by going to "Prime Video" settings and then, "Subtitle and Caption settings" and you can choose your preferred settings, like font size, background, and color.

Please note that this method may vary depending on the device you are using, you can always check the device's user manual or support pages for further guidance.


Q: How can I change my Amazon Prime Video account settings?

A: Changing your Amazon Prime Video account settings is easy with the following steps:

Step 1: Go to the Amazon Prime Video website and log in to your account.

Step 2: Click on the "Accounts & Lists" button in the top right corner of the page.

Step 3: Select "Your Account" from the drop-down menu.

Step 4: Scroll down to the "Settings" section and select "Prime Video"

Step 5: Here you will find different options to change your account settings such as:

  • Change Your Payment Method

  • Update Your Personal Information

  • Change Your Email and Password

  • Manage Your Devices

  • Change Your Parental Control Settings

  • Change Your Communication Preferences

Step 6: Make the desired changes to your account settings and click "Save Changes" to confirm.

It's important to note that depending on the settings you want to change, you may need to verify your identity or provide additional information to update your account.

Please note that this method may vary depending on the device you are using, you can always check the device's user manual or support pages for further guidance.

Additionally, if you're using a mobile device, you can change your account settings by opening the Amazon Prime Video app, tap on the three horizontal lines in the top left corner of the screen, select "Settings", and select "Accounts & Settings" to access your account settings.

Q: How can I cancel my Amazon Prime Video subscription?

A: Canceling your Amazon Prime Video subscription is a simple process that can be done in a few steps:

Step 1: Go to the Amazon website and log in to your account.

Step 2: Click on the "Accounts & Lists" drop-down menu and select "Your Prime Membership."

Step 3: Under the "Prime Membership" section, select "End Membership and Benefits."

Step 4: Read the information about the cancellation process and click on "Continue to Cancel."

Step 5: Select a reason for canceling and click on "Cancel Membership."

Step 6: Confirm the cancellation by clicking on "End My Benefits."

Please note that after you cancel your Amazon Prime Video subscription, you will still have access to the service until the end of your current billing period. Additionally, if you have other Amazon Prime benefits, like free two-day shipping, you will lose access to those as well.

It's important to note that if you have a monthly subscription, you will be able to access the service until the end of the current month, if you have an annual subscription, you will be able to access the service until the end of the current year.

Additionally, if you're subscribed through a third-party provider, such as a cable or mobile provider, you will need to contact that provider to cancel your subscription.

You can always check your account details for the payment method and the provider, and follow the instructions to cancel the subscription.