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When activating Amazon MyTV, users may encounter a variety of issues that can make the process difficult. In this blog post, we will discuss some of the most common issues that users may encounter while activating Amazon MyTV and provide troubleshooting tips and solutions to resolve these issues.

  1. Invalid Activation Code:

One of the most common issues that users may encounter while activating Amazon MyTV is an invalid activation code. This can happen if the user enters the code incorrectly or if the code has expired. To resolve this issue, make sure that you are entering the code exactly as it appears on your television screen. If the code has expired, simply open the Amazon Prime Video app on your television and generate a new code.

2. Connection Error:

Another common issue that users may encounter while activating Amazon MyTV is a connection error. This can happen if the user's internet connection is not stable or if the router or modem is not working properly. To resolve this issue, make sure that your internet connection is working properly. Try restarting your router and modem to ensure that your internet connection is stable.

3. Device Not Found:

If the website is unable to find your device, make sure that your television and internet connection are both turned on and that the Amazon Prime Video app is open on your television. If the problem persists, try uninstalling and reinstalling the Amazon Prime Video app on your television.

4. Multiple Devices:

If you are trying to activate Amazon Prime Video on multiple devices, make sure that you are signed in to the correct Amazon account on each device.

5. Error message while activating:

If you see an error message while activating, it could be due to several reasons, such as incorrect activation code, expired code, device not supported, internet connectivity or other issues. In this case, you can try again after some time, or contact Amazon support for assistance.

6. Unable to link to the account:

If you are unable to link your Amazon Prime Video account to your television, it could be due to an incorrect login, wrong email id or password, or other issues. Make sure that you are entering the correct login credentials and check if the internet connectivity is stable.


By following these troubleshooting tips, you should be able to resolve most of the issues that you may encounter while activating Amazon MyTV. However, if you continue to experience issues, it's always best to contact Amazon support for further assistance.

It's important to note that, these are not the only issues that can arise while activating Amazon MyTV, and it's always best to consult Amazon's help documentation or contact support in case of any other issues. Also, keep your device, internet connectivity and account details updated to avoid any issues in future.